Service Manager

GE HealthCare

. Act as the single point of contact for customers and resolve support-service concerns .

Posted 9/28/2026full-timeMiami • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced expertise in Services and Customer Service Management, with strong project management skills and the ability to analyze and resolve problems effectively. Capable of executing departmental operations and providing technical and business support to customers.

Highest-signal resume keywords

Advanced Services ManagementCustomer Service ManagementProject Management SkillsProblem Analysis and ResolutionTechnical Support

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Customer SupportBusiness SupportTechnical ExpertiseMaintenance PlanningField-Services EngineeringDocumentationProgram ExecutionAnalytical Skills

Soft Skills

Strong Communication SkillsInformal Guidance

Industry Keywords

Maintenance FacilitiesService ExecutionProduct RepairTeam IntegrationOperational Planning

About the role

Key responsibilities & impact

Act as the single point of contact for customers and resolve support-service concerns
Maintain knowledge of assigned regions, coverage areas, product lines, and configurations
Provide ongoing technical and business support to assigned customers
Execute policies and strategies using technical expertise
Analyze business drivers and integrate team work with other teams
Propose solutions and solve straightforward tasks with guidance
Use internal technical and analytical resources to make decisions
Provide informal guidance to new team members
Plan and execute services and maintenance activities at customer sites and properties
Contribute to, maintain, repair, and refurbish sold or existing products
Manage maintenance facilities and field-services engineering
Plan and execute departmental operations

Requirements

What you’ll need

Advanced experience in Services & Customer Service Management
For USA roles: Bachelor's degree from an accredited university or college, or high school diploma/GED with at least 6 years of experience in the relevant Job Family Group(s)/Function(s)
Strong oral and written communication skills
Ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills
Legally authorized to work in the United States
GE HealthCare will not sponsor employment visas
Successful completion of a drug screen as applicable

Benefits

Comp & perks

Professional development
Challenging careers
Competitive compensation
Relocation assistance
Equal Opportunity Employer
Drug screen as applicable
Customer vaccination mandates may apply to certain employees