Strategic Vendor Operations Leader

GE HealthCare

. Lead vendor service contract execution, including scope, timelines, implementation, additions, changes, renewals, expirations, and terminations .

Posted 10/23/2026full-timeChicago • Illinois • United StatesSenior💰 $108,000 - $162,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vendor service contract management, including execution, compliance monitoring, and performance reporting. Proficient in analyzing contract data and conducting cost-benefit analyses to enhance service delivery and customer satisfaction.

Highest-signal resume keywords

Vendor Service Contract ManagementHealthcare Technology ExperienceCost-Benefit AnalysisMicrosoft Excel ProficiencyLean Six Sigma Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vendor Service ContractsData ManagementContract Performance ReportingService OperationsCost Savings AnalysisProject PrioritizationCompliance MonitoringService Level MonitoringChange ManagementDocumentation Requirements

Soft Skills

Customer CommunicationNegotiation SkillsProblem-Solving SkillsInfluencing StakeholdersIndependent Project Management

Tools & Technologies

SiebelNuvolo CMMSMicrosoft WordMicrosoft OutlookMicrosoft Access

Industry Keywords

Healthcare LeadershipService StandardsVendor RelationshipsFinancial OpportunitiesQuality Improvement

About the role

Key responsibilities & impact

Lead vendor service contract execution, including scope, timelines, implementation, additions, changes, renewals, expirations, and terminations
Enforce service standards, scheduling, and controls to meet customer needs and support customer satisfaction
Recommend vendors and resolve vendor service contract and service issues
Advise customers on vendor service contracts and relationships
Identify and communicate financial, quality, and service opportunities
Monitor vendor service levels, escalate recurring issues, and coordinate corrective actions
Execute vendor dispatch, documentation, and service contract processes
Maintain installed base and vendor service contract data in Siebel and Nuvolo CMMS
Exchange real-time data to improve forecasting, efficiency, and timely service
Design and improve systems with IT, including vendor service contract management
Analyze and consolidate customers’ vendor service contracts
Deliver annual assessments and cost-benefit analyses
Report on contract performance, cost savings, data accuracy, and service improvement outcomes
Independently prioritize and execute projects, including small customer projects
Align customer processes and milestones to implement vendor service contracts successfully
Monitor compliance and conduct regular alignment and review meetings

Requirements

What you’ll need

Bachelor's degree or minimum of 5 years’ healthcare leadership experience
For either education pathway, at least 5 years of healthcare technology experience
Demonstrated knowledge of vendor service contracts, service operations, and installed base data management
Must reside in the greater Chicagoland area
Proficiency in Microsoft Excel, Word, Outlook, and Access
Ability to analyze contract data, conduct cost-benefit analyses, and report performance and savings accurately
Strong customer communication, negotiation, and problem-solving skills
Ability to manage vendor service contracts across implementation, changes, renewals, and termination
Ability to monitor service levels, coverage, and compliance with contractual obligations, internal policies, and documentation requirements
Working knowledge of computerized maintenance management systems (CMMS) and service contract systems
Knowledge of Lean Six Sigma principles
Ability to independently prioritize projects, manage change, influence cross-functional stakeholders, and meet deadlines
Legally authorized to work in the United States
Must successfully complete a drug screen, as applicable
GE HealthCare will not sponsor individuals for employment visas, now or in the future

Benefits

Comp & perks

Performance-based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Medical insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement
Professional development
Relocation assistance is not provided