Aero Customer Fulfillment Manager

GE Vernova

. Responsible for profitability and customer satisfaction for assigned contracts .

Posted 11/12/2026full-timeRemote • Canada, United StatesMid-LevelSenior💰 CA$78,800 - CA$128,800 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong project management skills and the ability to analyze and resolve problems effectively while ensuring customer satisfaction and profitability for assigned contracts. Proficient in executing service agreements and collaborating with cross-functional teams to deliver solutions.

Highest-signal resume keywords

Project Management SkillsCustomer SatisfactionProblem Analysis and ResolutionStrong Oral and Written Communication SkillsService Agreement Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementAnalytical ThinkingSolution ProposalDocumentationPlanningExecution

Soft Skills

Interpersonal SkillsInformal Guidance

Certifications & Qualifications

Bachelor's DegreeLegal Authorization to Work in CanadaLegal Authorization to Work in the United States

Industry Keywords

Customer ServiceSales CampaignsContract ManagementField ServiceRepair Service

About the role

Key responsibilities & impact

Responsible for profitability and customer satisfaction for assigned contracts
Provide service agreement and time-and-material program management
Assist in sales campaigns for new contracts and proposals
Ensure timely resolution of customer issues and customer satisfaction
Interact with customer service, parts and transactional services, field service, repair service, and other teams
Serve as liaison between internal organizations and customers for assigned contracts
Execute policy and strategy using technical expertise
Apply business-driver understanding to accomplish work and integrate with other teams
Propose solutions outside set parameters with guidance
Solve straightforward tasks using prior experience and on-the-job training
Use technical skills, analytical thinking, and internal sources to solve problems
Provide informal guidance to new team members

Requirements

What you’ll need

Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in comparable roles
Minimum of three years of relevant experience
Strong oral and written communication skills
Ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills
Legal authorization to work in Canada
Successful completion of a background investigation
For U.S.-based employment, legal authorization to work in the United States and successful completion of a drug screen, as applicable

Benefits

Comp & perks

Discretionary Annual Bonus
Professional development
Competitive compensation
Medical, dental, vision, and prescription drug coverage
Health Coach access
Employee Assistance Program
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off