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Contract Performance Manager
GE Vernova. Serve as liaison between internal/external organizations and assigned customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and overseeing outage planning within the power generation industry, with a strong focus on financial management and contract fulfillment. Proven ability to lead teams and communicate effectively with customer leadership.
Highest-signal resume keywords
Power Generation Industry ExperienceOutage Planning and ExecutionContract ManagementBlack Belt CertificationCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L ManagementOutage 360 Process ManagementParts PlanningTechnical SupportProject Deliverables Management
Soft Skills
LeadershipCommunicationOrganizational SkillsInterpersonal Skills
Tools & Technologies
Digital SolutionsTotal Plant Solutions
Certifications & Qualifications
Black Belt Certification
Industry Keywords
Field ServicesGas PowerCustomer ReviewsWarranty ManagementCommercial Considerations
About the role
Key responsibilities & impact- Serve as liaison between internal/external organizations and assigned customers
- Own customer relationships and act as the single point of contact
- Contribute to overall business strategy
- Manage customer portfolio P&L and growth
- Provide ongoing technical and business support to assigned customers
- Develop and own site customer communication plans
- Coordinate regular GE/customer reviews of products and services
- Oversee Gas Power warranty and applicable commercial considerations, including concessions
- Develop outage scope and communicate scope to OFS
- Manage outage and non-outage parts planning, including quotes and parts orders
- Manage the Outage 360 process and process Change Orders
- Lead resolution of emergent and forced outages
- Organize pre-outage, post-outage, and outage milestone meetings
- Manage customer invoicing and credit memo processing
- Manage on-site repairs and part/component repairs in GRS
- Own contract leadership and fulfillment, including project deliverables and contract requirements
- Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion
- Manage Digital and Total Plant Solutions agreements and coordinate with functional groups
Requirements
What you’ll need- Bachelor’s Degree from an accredited University or College, or a High School Diploma/GED with a minimum of 7 years of experience in the power generation industry, or an associate's degree with 4 years of experience in the power generation industry
- Minimum of 5 years of knowledge and experience within the power plant field services or contract management
- Willingness and ability to travel 50% of the time
- Legally authorized to work in the United States
- Successful completion of a drug screen
- Experience planning and executing outages
- Strong quality background with Black Belt certification
- Strong leadership, financial, and commercial skills
- Experience working with customer leadership teams
- Demonstrated communication and organizational skills
- Strong oral and written communication skills
- Strong interpersonal skills
- Frequent travel to customer sites in Nevada
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Vernova, including a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance