Customer Portfolio Manager

GE Vernova

. Serve as liaison between internal/external organizations and assigned customers .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $119,600 - $199,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and communications within the power generation industry, with a strong focus on outage planning and execution, contract management, and financial oversight. Proven ability to lead teams and coordinate cross-functional efforts to achieve business objectives.

Highest-signal resume keywords

Customer Relationship ManagementOutage Planning And ExecutionContract ManagementFinancial And Commercial SkillsLeadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Power Generation Industry KnowledgeContract FulfillmentP&L ManagementParts OrderingTechnical Support

Soft Skills

Strong Communication SkillsOrganizational SkillsInterpersonal SkillsLeadership Skills

Tools & Technologies

Digital SolutionsTotal Plant Solutions

Industry Keywords

Field ServicesGas PowerOutage ManagementCustomer Communication PlansWarranty Considerations

About the role

Key responsibilities & impact

Serve as liaison between internal/external organizations and assigned customers
Own customer relationships and contribute to overall business strategy
Foster customer relationships and manage customer communications
Manage customer portfolio P&L and growth
Provide ongoing technical and business support
Develop site customer communication plans and coordinate GE/customer reviews
Oversee Gas Power warranty and commercial considerations, including concessions
Develop outage scope and communicate scope to FieldCore
Plan outage/non-outage parts, request quotes, provide customer quotes, and manage parts orders
Lead emergent/forced outage resolution
Organize pre-outage, post-outage, and outage milestone meetings
Process customer invoicing and credit memos
Plan and coordinate on-site repairs and part/component repairs in GRS
Own contract leadership and fulfillment, including project deliverables and contract requirements
Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion
Manage Digital and Total Plant Solutions agreements and coordinate with functional groups

Requirements

What you’ll need

Bachelor’s Degree from an accredited University or College OR a High School Diploma/GED with a minimum of 5 years of experience in the power generation industry OR an Associate’s degree with 4 years of experience in a power generation industry
Minimum of 5 years of knowledge and experience within the power plant field services or contract management
Willingness and ability to travel 30% of the time
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable
Experience planning and executing outages
Strong leadership, financial and commercial skills
Experience working with customer leadership teams
Demonstrated communication and organizational skills
Strong oral and written communication skills
Strong interpersonal skills
Preferably a technical/engineering degree, such as Mechanical or Electrical

Benefits

Comp & perks

Discretionary annual bonus
Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Health Coach access
Employee Assistance Program
GE Vernova Retirement Savings Plan
401(k) company matching contributions
Company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Relocation assistance