Customer Portfolio Manager

GE Vernova

. Serve as liaison between internal/external organizations and assigned customers .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $119,600 - $199,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing customer relationships and overseeing contract fulfillment within the power generation industry, with a strong focus on outage planning and execution. Possesses strong financial acumen and communication skills to effectively liaise with internal and external stakeholders.

Highest-signal resume keywords

Customer Relationship ManagementOutage Planning and ExecutionContract ManagementFinancial and Commercial SkillsPower Generation Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Outage PlanningContract FulfillmentP&L ManagementTechnical SupportParts ManagementSales ConversionCustomer InvoicingRepair Scope PlanningField Services ManagementDigital Solutions Agreements

Soft Skills

LeadershipCommunication SkillsOrganizational SkillsInterpersonal SkillsProblem-Solving

Industry Keywords

Power GenerationField ServicesCustomer ReviewsWarranty ManagementGE Products and Services

About the role

Key responsibilities & impact

Serve as liaison between internal/external organizations and assigned customers
Own customer relationships and contribute to overall business strategy
Foster customer relationships and act as the single point of contact
Manage customer portfolio P&L and growth
Provide ongoing technical and business support to assigned customers
Develop and own site customer communication plans
Coordinate regular GE/customer reviews of existing and new GE products and services
Oversee Gas Power warranty and applicable commercial considerations, including concessions
Develop outage scope and communicate scope to FieldCore
Manage outage and non-outage parts planning, quotes, customer orders, and parts orders
Lead resolution of emergent and forced outages
Organize pre-outage, post-outage, and outage milestone meetings
Manage customer invoicing and credit memo processing
Manage On-Site Repairs and Part and Component Repairs performed in GRS
Plan repair scope, request repair quotes, schedule repairs, and address repair issues in the GE network
Own contract leadership and fulfillment, including project deliverables and contract requirements
Sell flow-type services including Parts, FieldCore, and Lease Engine from opportunity identification through sales conversion
Manage Digital and Total plant solutions agreements and coordinate with functional groups

Requirements

What you’ll need

Bachelor’s Degree from an accredited University or College OR a High School Diploma/GED with a minimum of 5 years of experience in the power generation industry OR an Associate’s degree with 4 years of experience in a power generation industry
Minimum of 5 years of knowledge and experience within the power plant field services or contract management
Willingness and ability to travel 30% of the time
Bachelor’s Degree preferably in a technical/engineering degree such as Mechanical or Electrical
Experience planning and executing outages
Strong leadership, financial and commercial skills
Experience working with customer leadership teams
Demonstrated communication and organizational skills
Strong oral and written communication skills
Strong interpersonal skills
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Discretionary annual bonus
Medical coverage
Dental coverage
Vision coverage
Prescription drug coverage
Health Coach access
Employee Assistance Program
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions
Company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Relocation assistance