Lead Customer Contract Management Specialist

GE Vernova

. Manage Contractual Services (CS) inventory for assigned customer portfolio .

Posted 11/12/2026full-timeRemote • Mexico, Argentina, ColombiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in financial operations, billing, and contract management, with strong analytical and problem-solving skills to support customer satisfaction and operational efficiency. Proven ability to manage complex outage planning and logistics while maintaining effective communication across multiple stakeholders.

Highest-signal resume keywords

Financial Operations ManagementContract ManagementProject ManagementLean MethodologiesCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ForecastingCost ClassificationBilling and CollectionsData Management in ERPRisk ModelingContract EstimatingOutage PlanningParts OrderingNCR ManagementAnalytical Capabilities

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationProblem-SolvingOrganizational SkillsCollaboration Skills

Industry Keywords

Contractual ServicesCustomer PortfolioOperational AcumenContinuous ImprovementService Activities Coordination

About the role

Key responsibilities & impact

Manage Contractual Services (CS) inventory for assigned customer portfolio
Own financial forecasting, cost classification, billing and collections activities
Lead outage planning and logistics coordination
Manage outage demand placement including parts ordering, capital parts repair coordination, and internal resource demands
Prepare annual margin reviews for contractual agreements within assigned customer portfolio
Collect and validate supporting documentation from internal and external suppliers to calculate, prepare and issue customer invoices
Submit and manage Nonconformance Reports (NCRs) to document fulfillment gaps and drive issue resolution
Maintain accurate data within ERPs and associated business systems to support contract execution and outage delivery
Partner with Contract Performance Manager (CPMs) to support customer communication and contractual deliverables
Provide pre- and post-contractual administration and management, including contract terms and conditions and claims management
Define, manage, and execute risk modeling activities supporting contracts or projects
Define, manage, and execute contract estimating processes supporting tenders and project reviews

Requirements

What you’ll need

Bachelor's degree from an accredited college or university; or a high school diploma/GED with a minimum of 4 years of experience in financial operations, billing, customer support, operations or forecasting
Minimum of 3 years of experience in financial operations, billing, customer support, operations or forecasting
Highly responsive with strong verbal and written communication skills with the ability to engage effectively across multiple stakeholders
Demonstrated problem-solving and analytical capabilities
Proven ability to manage multiple priorities and execute in a fast-paced environment
Project management experience with a track record of driving results
Experience with Lean methodologies and continuous improvement initiatives is preferred
Strong organizational skills and attention to detail
Financial and operational acumen to support contract execution and customer satisfaction
Ability to coordinate complex outage and service activities across functions
Customer-focused mindset with a commitment to delivering high-quality service
Strong collaboration skills and the ability to build effective working relationships across the organization

Benefits

Comp & perks

Relocation Assistance Provided: No