Lead Product Service Engineer – Gas Turbine Hot Gas Path Systems

GE Vernova

. Serve as the primary technical contact for customers on urgent gas turbine hot gas path challenges .

Posted 10/2/2026full-timeGreenville • South Carolina • United StatesSenior💰 $89,300 - $148,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and resolving gas turbine hot gas path challenges, with a strong focus on customer needs and effective communication. Proven ability to lead process improvements and collaborate across teams to enhance service quality and efficiency.

Highest-signal resume keywords

Gas Turbine Hot Gas Path SystemsRoot Cause AnalysisProcess ImprovementTechnical CommunicationProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Mechanical EngineeringAerospace EngineeringMaterials Science EngineeringDesignRepairTestingManufacturingOperationsLean MethodologiesKaizen

Soft Skills

MultitaskingLeadershipDecision-MakingTeamworkRelationship-Building

Industry Keywords

Gas TurbinePower GenerationCustomer FocusTechnical Information LettersGlobal Mindset

About the role

Key responsibilities & impact

Serve as the primary technical contact for customers on urgent gas turbine hot gas path challenges
Troubleshoot high-stakes technical problems in real time and provide actionable solutions
Diagnose issues and conduct root cause analyses
Interface with design, commercial, field, and supplier teams to resolve technical issues
Implement effective, cost-efficient solutions aligned with customer needs and business objectives
Build relationships with internal interfaces and proactively address customer requirements
Prepare and present technical information to customers and senior leadership
Produce Technical Information Letters and other written communications with instructions on technical issues, risks, and resolutions
Participate in Lean Action Workouts and lead Kaizen projects
Improve service processes, quality, accuracy, efficiency, and responsiveness
Travel to customer sites for planned and unplanned outages, technical reviews, and critical inspections
Collaborate with design and development teams to introduce new products and technologies
Support reliable and efficient power-generation innovation

Requirements

What you’ll need

Bachelor’s Degree in Mechanical, Aerospace, Materials Science Engineering, or related engineering field from an accredited college or university
3+ years of experience in Design, Repair, Testing, Manufacturing, or Operations
Ability to travel globally to customer gas turbine sites and offices for root cause investigations, critical outage inspections, and customer communications; typically <5% travel
Ability and willingness to support off-hours occasionally for customer issue resolution
Eligibility to work legally in the United States
Successful completion of a drug screen, as applicable
Desired: 6+ years’ experience in design, repair, manufacturing, or maintenance of gas turbine hot gas path systems
Proven mentoring skills and commitment to coaching and continuous improvement
Strong multitasking and project delivery abilities
Demonstrated leadership and sound decision-making under pressure
Clear communication of complex technical information across organizational levels
Effective teamwork across cultures with a global mindset
Customer-facing experience and customer focus
Initiative and cross-functional collaboration skills
Process improvement experience
Excellent written and verbal communication skills
Relationship-building and team-energizing skills
Business-oriented task execution
Solid project management experience
Composed and decisive performance in challenging, safety-critical situations

Benefits

Comp & perks

Competitive compensation
Medical, dental, vision, and prescription drug coverage
Health Coach from GE Vernova, a 24/7 nurse-based resource
Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions
Company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Relocation assistance
Discretionary annual bonus eligibility
Professional development opportunities
Challenging careers
Great work environment