Lead Services Specialist 1 – Customer Contract Management

GE Vernova

. Provide project management for GE Grid Services across North America .

Posted 9/23/2026full-timeHouston • Texas • United StatesSenior💰 $100,000 - $166,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Project Management, particularly within the GE Grid Services sector, ensuring project profitability, safety, and quality while effectively communicating with diverse teams. Proficient in managing customer relationships and leading international operations teams in a matrix environment.

Highest-signal resume keywords

Project ManagementGE Grid Products KnowledgeBilingual French and EnglishMS ProjectLeadership Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementElectrical EngineeringProject Management ProcessesService Contract ManagementTechnical Understanding of Services BusinessProject PreparationRisk IdentificationBudget ManagementPost-Mortem AnalysisField Specialist Support

Soft Skills

Excellent Communication SkillsPresentation SkillsCoordination of TeamsCustomer Satisfaction FocusCultural Sensitivity

Tools & Technologies

MS SuiteMS ProjectSAP

Industry Keywords

Grid ServicesIndustrial ServiceMatrix OrganizationProject Execution GovernanceCustomer Kick-Off Meetings

About the role

Key responsibilities & impact

Provide project management for GE Grid Services across North America
Manage Grid Services projects to meet Safety, Quality, Delay, and Cost standards while maximizing customer satisfaction
Provide field leaders with requirements to maintain field specialists' planning
Support field specialists through a 24/7 technical support team
Manage customer communications, meetings, reviews, FATs, and conference calls
Improve project management processes, including project preparation and service contracts
Ensure project profitability remains aligned with the tender-stage budget
Manage new-installation and service-contract projects
Review customer purchase orders against GE offers to identify risks and contractual deviations
Conduct customer kick-off meetings to define roles, responsibilities, and contractual commitments
Issue variation orders
Ensure equipment and software availability
Perform project-related administrative tasks
Produce project post-mortems
Follow project execution governance, including kick-off meetings, project reviews, and post-mortems, in collaboration with project managers
Organize monthly reviews for major projects

Requirements

What you’ll need

Engineering or Operations degree or equivalent in Electrical Engineering
10 years of experience in Project Management
Knowledge of GE Grid products and Project Management Handbook (PMH)
Experience in an innovative Service environment
Coordination of different teams and cultures
Previous work experience in a matrix organization desirable
Strong knowledge of Project Management processes
MS Suite, MS Project, and SAP knowledge
Bilingual French and English
Experience in Project Manager roles
Leadership experience building, working with, and leading international operations teams in a global and matrix environment
Strong process and operational experience
Strong Industrial Service business and financial acumen
Technical understanding of the Services business
Excellent communication and presentation skills, written and oral
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Discretionary annual bonus
Medical, dental, vision, and prescription drug coverage
Health Coach access
Employee Assistance Program
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching and company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Professional development
Relocation assistance not provided