Lead Services Specialist 2 – Customer Order and Fulfillment

GE Vernova

. Facilitate order management, including order intake and entry into internal systems .

Posted 11/9/2026full-timeMexico City • MexicoSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates advanced expertise in Services and Customer Order Fulfillment, with strong analytical and problem-solving abilities. Capable of effective communication and project management, while also providing guidance and support to team members.

Highest-signal resume keywords

Advanced Experience In Services & Customer Order FulfillmentStrong Oral And Written Communication SkillsProject Management SkillsAnalytical And Problem-Solving AbilitiesAbility To Document, Plan, Market, And Execute Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ManagementForecastingBillingComplaint ResolutionSales ActivitiesTechnical ExpertiseAnalytical ThinkingDecision Making

Soft Skills

Communication SkillsInformal GuidanceTeam Leadership

Tools & Technologies

Customer PortalsInternal Systems

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

AviationOrder IntakeFulfillmentCustomer Inquiries

About the role

Key responsibilities & impact

Facilitate order management, including order intake and entry into internal systems
Connect to customer portals and systems
Support forecasting, billing, and collection activities
Serve as key contact for customer inquiries and complaint resolution
Work with operations to understand and communicate commitments and status to customers
Engage in sales activities for assigned aviation customers when applicable
Execute policy and strategy using technical expertise and prior experience
Propose solutions outside set parameters with guidance
Solve straightforward tasks using technical skills and analytical thinking
Coordinate with internal sources and teams to make decisions
Provide informal guidance to new team members
Potentially hire and develop talent as an early people leader

Requirements

What you’ll need

Advanced experience in Services & Customer Order and Fulfillment
Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience
Bachelor's degree
6 years of experience in Job Family Group(s)/Function(s)
Strong oral and written communication skills
Demonstrated ability to analyze and resolve problems
Ability to document, plan, market, and execute programs
Established project management skills

Benefits

Comp & perks

Relocation Assistance Provided: No