Lead Services Specialist 2 – Technical Support

GE Vernova

. Support turbine controller and firmware upgrades for the fleet .

Posted 10/8/2026full-timeUnited StatesSenior💰 $78,800 - $131,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Wind Controls and Wind Services, with a strong focus on troubleshooting, technical problem-solving, and effective communication. Proficient in collaborating with development teams to enhance turbine software deployment and operational efficiency.

Highest-signal resume keywords

Wind Controls ExperienceTurbine Software DeploymentTroubleshooting SkillsTechnical CommunicationEngineering Degree

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Firmware UpgradesParameter UpdatesAnalytical ThinkingTechnical Problem-SolvingData CollectionControl SystemsMachine Monitoring SoftwareCloud InteroperabilityNetwork ConnectivityUser Interface Configuration

Soft Skills

Attention to DetailOral CommunicationWritten CommunicationDocumentation SkillsPlanning Skills

Tools & Technologies

GE Digital SolutionsERP SystemsPLM SystemsQuality SystemsVisualization ToolsAnalytics Tools

Industry Keywords

Wind ServicesTurbine ControllerFirmwareOperational IssuesCloud Solutions

Tech Stack

Tools & technologies

CloudERP

About the role

Key responsibilities & impact

Support turbine controller and firmware upgrades for the fleet
Support parameter and configuration updates and resolve related PAC cases
Collaborate with tools and development teams to enable rapid deployment of turbine software
Provide feedback to controls development teams on operational issues
Research and troubleshoot GE Digital solutions, including configuration, user interface, network and communication connectivity and performance, cloud and on-premise interoperability, data collection and storage, visualization, analytics, machine monitoring software, control systems, hardware infrastructure, and enterprise-system interfaces such as ERP, PLM, and Quality
Develop in-depth knowledge of a technical discipline and execute policy and strategy
Use technical skills, analytical thinking, prior experience, and internal resources to solve problems and make decisions

Requirements

What you’ll need

Bachelor's degree from an accredited university or college in Engineering, Computer Science, or another technical/IT-related field
3–5 years of experience with Wind Controls or Wind Services
Strong oral and written communication skills
Troubleshooting experience and attention to detail
Ability to document, plan, and execute programs
Legal authorization to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Discretionary annual bonus
Medical, dental, vision, and prescription drug coverage
Health Coach access
Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions
Company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Professional development
Relocation assistance is not provided