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Principal Program Manager – Digital Project Management
GE Vernova. Serve as the main customer contact for software delivery .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive project management expertise in customer-facing software delivery, with a strong focus on Agile and Lean methodologies. Capable of managing project scope, schedules, budgets, and risks while effectively communicating with technical and executive stakeholders.
Highest-signal resume keywords
Project Management ExperienceAgile MethodologiesCross-Functional Team LeadershipCustomer Communication SkillsPMP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project Scope ManagementBudget ManagementRisk ManagementChange ControlExecutive ReportingAgile PracticesScrum MethodologyWaterfall MethodologySoftware DeliverySystems Integration
Soft Skills
Communication SkillsNegotiation SkillsProblem-Solving SkillsDecision-Making SkillsAnalytical Skills
Tools & Technologies
SCADAEnergy ManagementAdvanced Distribution ManagementOutage Management
Certifications & Qualifications
PMPPMI-ACPCertified ScrumMaster
Industry Keywords
Electric Utility SoftwareUtility OperationsGrid ApplicationsCustomer Value ExpansionProject Recovery Plans
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Serve as the main customer contact for software delivery
- Set expectations, share updates, and link decisions to customer value
- Define scope, deliverables, and acceptance criteria
- Manage changes through documented impact reviews
- Build and manage project schedules, identify delays, and guide recovery plans
- Manage costs, margins, forecasts, cash flow, and billing readiness
- Understand contractual obligations and handle change orders in line with contract terms
- Identify opportunities to expand customer value, solution adoption, and project scope
- Track risks, issues, and decisions with owners and due dates
- Escalate with facts, options, and recommendations
- Lead cross-functional teams using Lean and Agile practices
- Provide status reports to customers and executives
- Coordinate testing and quality checks
- Support handover to customer operations
- Collaborate with account teams to grow customer value
- Travel to customer sites about 5–20% of the time in the region, depending on project needs
Requirements
What you’ll need- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field, or equivalent relevant experience
- 10+ years of project management experience in customer-facing software, technology, systems integration, or solution delivery
- Experience managing scope, schedules, budgets, risks, change control, and executive reporting
- Experience leading cross-functional teams and guiding customers through complex projects
- Working knowledge of Agile, Scrum, hybrid, and Waterfall methods
- Strong communication, analysis, negotiation, problem-solving, and decision-making skills across technical, commercial, operational, and executive audiences
- Preferred: PMP, PMI-ACP, or Certified ScrumMaster certification
- Preferred: Experience delivering electric utility software, including control-room or mission-critical operational solutions
- Preferred: Knowledge of utility operations and grid applications such as SCADA, energy management, advanced distribution management, or outage management
- Preferred: Experience with global teams and implementation partners
- Legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach, a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Ongoing on-the-job learning and development
- Hybrid work arrangement
- Travel to customer sites about 5–20% of the time, depending on project needs