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Product Service Engineering Leader – Aeroderivative
GE Vernova. Lead the vision and strategy for the Product Service Engineering organization and Quick Response Center .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing engineering teams and driving product service strategies, with a focus on gas turbine operation and maintenance. Leverages data-driven problem solving and continuous improvement to enhance field service performance and customer satisfaction.
Highest-signal resume keywords
Leadership ExperienceGas Turbine OperationField EngineeringData-Driven Problem SolvingContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product ServiceTechnical LeadershipRoot Cause AnalysisField Issue ResolutionEngineering ManagementPerformance StandardsPreventative MeasuresDesign ImprovementsInstallation & CommissioningQuality Assurance
Soft Skills
MentoringCollaborationCommunicationCustomer FocusTeam Building
Certifications & Qualifications
Bachelor of Science in EngineeringAdvanced Technical DegreeMBA
Industry Keywords
Rotating EquipmentPower GenerationField ServiceTechnical SupportCustomer Insights
About the role
Key responsibilities & impact- Lead the vision and strategy for the Product Service Engineering organization and Quick Response Center
- Serve as the first line of defense for urgent customer inquiries and provide actionable solutions
- Set team priorities and performance standards for timely, high-quality field issue resolution
- Manage transitions from initial QRC response to deep-dive Root Cause Analysis with product-specific teams
- Lead 5 direct people-leaders and approximately 50 engineering professionals across global hubs
- Mentor a field-first engineering workforce
- Collaborate with Regional Services, Commercial, Product Line, and Systems teams
- Support global Installation & Commissioning and fleet-wide reliability
- Scale technical response capabilities for growing Power Gen and Data Center customers
- Translate field insights into preventative measures and design improvements as the Voice of the Customer
Requirements
What you’ll need- Bachelor of Science in Engineering (Mechanical, Aerospace, or related discipline)
- Minimum 10+ years of experience in product service, field engineering, or technical leadership within the rotating equipment or power generation industry
- Minimum 5 years of experience in a leadership capacity, including managing teams
- Must be able to work from a GE Vernova office a minimum of 3 days/week
- No sponsorship for the role now or in the future
- Must be legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
- Strong technical background in gas turbine operation, maintenance, or field service
- Experience with data-driven problem solving, quality, and continuous improvement
- Advanced technical degree or MBA is desired
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Vernova, a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance