Senior Aeroderivative Customer Service Manager

GE Vernova

. Act as the single point of contact to customers for timely and satisfactory resolution of concerns across assigned support services .

Posted 10/23/2026full-timeRemote • United StatesSenior💰 $104,200 - $173,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer support within the power generation industry, with strong project management skills and the ability to analyze and resolve complex problems. Proven track record in leading programs and influencing stakeholders through effective communication and interpersonal skills.

Highest-signal resume keywords

Power Generation Industry ExperienceProject Management SkillsStrong Oral And Written Communication SkillsProblem Analysis And ResolutionLeadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Interpersonal SkillsPersuasionConsensus Building

Industry Keywords

Customer SupportTechnical SupportBest PracticesData AnalysisOperational Problem SolvingStrategy DevelopmentMarket DifferentiatorsConfiguration InstallationsProgram ExecutionGeographic Coverage Areas

About the role

Key responsibilities & impact

Act as the single point of contact to customers for timely and satisfactory resolution of concerns across assigned support services
Maintain knowledge of assigned regions, coverage areas, product lines, and associated configuration installations
Represent the direct access point to internal functions supporting customers
Establish and maintain ongoing technical and business support for assigned customers in designated geographic regions or coverage areas
Develop specialized knowledge and serve as a best-practice and quality resource
Contribute to strategy and policy development and ensure delivery within the area of responsibility
Apply knowledge of best practices, competition, and market differentiators
Make decisions and solve moderately complex operational, product management, manufacturing, technology, or engineering problems
Analyze data and provide recommendations using technical experience and expertise
Act as a resource for less-experienced colleagues
Lead small projects with moderate risks and resource requirements
Explain difficult or sensitive information and build consensus
Use persuasion to influence others on topics within the field

Requirements

What you’ll need

Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in the power generation industry
Minimum of 3 years' experience in the power generation industry
Strong oral and written communication skills
Strong interpersonal and leadership skills
Demonstrated ability to analyze and resolve problems
Demonstrated ability to lead programs/projects
Ability to document, plan, market, and execute programs
Established project management skills
Legally authorized to work in the United States
Successful completion of a drug screen, as applicable

Benefits

Comp & perks

Discretionary annual bonus
Medical, dental, vision, and prescription drug coverage
Health Coach access with a 24/7 nurse-based resource
Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
GE Vernova Retirement Savings Plan
Tax-advantaged 401(k) savings opportunity with company matching contributions
Company retirement contributions
Fidelity resources and financial planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability benefits
Life insurance
12 paid holidays
Permissive time off
Relocation assistance