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Senior Director – D&A Data Operations, Governance
GE Vernova. Lead a large, diverse global team delivering end-to-end Data & Analytics support operations services .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading global teams to deliver Data & Analytics support operations while implementing frameworks for incident management, data governance, and operational excellence. Proficient in managing cloud operations and application support with a focus on continuous improvement and cross-functional collaboration.
Highest-signal resume keywords
Data GovernanceCloud OperationsIncident ManagementData AnalyticsCross-Functional Collaboration
ATS Keywords
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Hard Skills
Data Governance StandardsIncident Management FrameworksData-Ingestion PipelinesApplication SLA ProcessesData Integrity FrameworksAnalytics Design StandardsOperational Incident ResponseCapacity PlanningPerformance ManagementApplication Support Operations
Soft Skills
LeadershipCommunicationCollaborationProblem-SolvingContinuous Improvement
Tools & Technologies
ServiceNowDatabricksAWSAzurePower BIHVRFivetran
Industry Keywords
SOXGDPRData LakeDevOpsAudit Readiness
Tech Stack
Tools & technologiesAWSAzureCloudCyber SecurityServiceNow
About the role
Key responsibilities & impact- Lead a large, diverse global team delivering end-to-end Data & Analytics support operations services
- Implement incident and problem management frameworks in ServiceNow
- Manage monthly, quarterly, and year-end closing support, including coverage, escalation, monitoring, and status updates
- Lead operational incident response, resource allocation, subject-matter expertise, business communications, and on-call coverage as required
- Implement L1/L2/L3 support, triage, assignment, routing, and Follow the Sun coverage
- Define application transition frameworks into Operations/Support while balancing DevOps practices
- Implement application SLA processes and publish support-quality metrics
- Define and operate scalable real-time and batch data-ingestion pipelines into the Data Lake
- Implement data-integrity frameworks between the D&A platform and upstream sources
- Enforce data-governance standards through application change-control management
- Drive communications for planned and unplanned events and leadership updates
- Drive standard work and continuous improvement for Data & Analytics operational processes
- Coordinate support, platform, engineering, data science, architecture, and solution architecture teams
- Support platform configuration management, capacity planning, and performance management
- Lead the enterprise Data Governance function and establish governance strategy, operating model, policies, standards, and roadmap
- Own governance frameworks for SOX, GDPR, privacy, information protection, and internal controls
- Define standards for analytics design, architecture, metadata, lineage, data models, KPIs, naming conventions, documentation, and governance processes
- Lead governance assurance, audit readiness, and remediation with audit, cybersecurity, privacy, legal, finance, and business stakeholders
Requirements
What you’ll need- Bachelor's Degree in Computer Science or “STEM” Majors (Science, Technology, Engineering and Math) with significant experience
- Major experience in Infrastructure, Cloud operations and Application Support operations
- Significant experience driving operations with Databricks, AWS/Azure Cloud Services, visualization/analytics tools such as Power BI, and data replication tools such as HVR/Fivetran
- Demonstrated ability to lead in a highly matrixed environment
- Ability to work with cross-functional teams to drive operationalization of analytic products and transform processes through analytics
Benefits
Comp & perks- Relocation Assistance Provided: No