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Senior ERP Organizational Change Management Leader
GE Vernova. Develop strategic change plans covering stakeholder engagement, communication, organizational readiness, training, and performance support.
About the role
Key responsibilities & impact- Develop strategic change plans covering stakeholder engagement, communication, organizational readiness, training, and performance support.
- Identify change impacts and develop actionable impact analyses and message maps for impacted personas or functions.
- Communicate information and change to impacted audiences throughout the program.
- Create and maintain content channels and tools, including newsletters, emails, FAQ pages, and online content.
- Coordinate training material readiness, build training calendars, and establish standard work for storing Process and System Training materials.
- Collaborate with Business, Process Excellence, and Project core teams to identify change impacts, organizational readiness, success metrics, and resistance-management plans.
- Partner with Business Operations to listen to customers and contribute to design deliverables.
- Support cross-functional processes and engagements needed across Gas Power Services for system deployment.
- Introduce daily standard-work operating rhythms to drive OCM changes.
- Integrate change-management activities into project plans.
- Identify and implement improvements to change-management strategy and methodology.
- Serve as an individual contributor.
Requirements
What you’ll need- Bachelor’s degree from an accredited university or college.
- 5+ additional years of experience in cross-functional roles supporting Commercial, Supply Chain, Field Services, and Operations organizations.
- Strong business process and OCM tools understanding with proven experience driving change, user adoption and communication.
- Strong communication skills (both written and verbal), including ability to articulate business value.
- Understanding of industry standard/GEV change methodologies to bring in best practice.
- Mindset of Business value realization-driven process design and aligning processes with Operational KPIs.
- Demonstrated customer focus and ability to build strong customer relationships.
- Strong customer service mindset with experience driving transformations with Empathy.
- Ability to interface with and influence all levels of customer organization as well as other functions.
Benefits
Comp & perks- Relocation Assistance Provided: No