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Senior Services Engineer
GE Vernova. Manage project delivery to ensure high-quality outcomes and customer satisfaction .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing project delivery, technical configuration, and customer engagement while applying various software development methodologies. Proficient in database management and software analysis, with strong problem-solving and communication skills.
Highest-signal resume keywords
Project Delivery ManagementTechnical ConfigurationDatabase ManagementSoftware Development MethodologiesClient-Facing Consulting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software AnalysisTechnical Design SpecificationsMicrosoft Visual StudioSQL Database ManagementOracle Database ManagementStored ProceduresAgile MethodologyWaterfall MethodologyLean MethodologySoftware Implementation
Soft Skills
Customer EngagementProblem-SolvingAnalytical SkillsTeam LeadershipCommunication Skills
Tools & Technologies
SQL Server Reporting ServicesSQL Server Analysis ServicesAPM SolutionsEAM SystemsSAPMaximoOracle EAM
Certifications & Qualifications
AWS Certified Cloud Practitioner
Industry Keywords
Client-Facing ConsultingTechnical ConfigurationSoftware DevelopmentProject ManagementStakeholder Engagement
Tech Stack
Tools & technologiesAWSCloudOracleSQL.NET
About the role
Key responsibilities & impact- Manage project delivery to ensure high-quality outcomes and customer satisfaction
- Address customer concerns and issues in a timely and effective manner
- Install, configure, customize, and upgrade APM solutions according to customer requirements and technical designs
- Provide technical support for APM projects
- Adapt standard system architectures to customer-specific requirements
- Develop technical design specifications and promote standardization, minimal customization, and reuse of existing solutions
- Develop work breakdown structures and estimate effort for standard technical activities
- Engage stakeholders to understand business processes and gather and document functional requirements
- Collaborate with Project Managers and Services Consultants to scope application changes and follow change management processes
- Collaborate with Product Development, Commercial Teams, Customers, Solution Providers, Partners/Integrators, and other stakeholders
- Participate throughout the full lifecycle of assigned projects
- Contribute to design and functionality decisions aligned with budget, timelines, and customer expectations
- Lead small project teams and provide guidance to junior colleagues and contractors
Requirements
What you’ll need- Bachelor’s degree or equivalent (defined as: High School Diploma/GED and 3+ years progressive experience in software services)
- Minimum 6 years’ experience in client-facing consulting focused on technical configuration using databases, .NET code development or software implementations
- Software skills in software analysis, design, methodology, and architecture
- Programming experience in software development with Microsoft Visual Studio / Development tools
- Experience working with Databases like SQL and Oracle with good exposure on DDL, DML commands along with Stored Procedures
- Experience with basic database administration like Restoring, Backup for both SQL and Oracle
- Able to master and apply Iterative, Waterfall, and Agile delivery methodologies
- Strong spoken and written English language skills
- Can lead small project teams of 1–3 members
- Familiar in utilizing Lean methodology
- Must be willing to travel to work closely with customers when required
- Demonstrated ability to learn new software development practices, languages, and tools
- Strong experience with SQL Server Reporting Services and SQL Server Analysis Services is a plus
- AWS Certified Cloud Practitioner is a plus
- Experience with EAM systems such as SAP, Maximo, or Oracle EAM is a plus
- Excellent complex problem-solving and analytical skills
- Ability to work independently and as part of a team
Benefits
Comp & perks- Relocation Assistance Provided: Yes