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Senior Services Manager 3 – Digital Project Management
GE Vernova. Plan and implement projects at customer work sites in the US and abroad .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities with a focus on software development, customer satisfaction, and effective communication. Possesses expertise in utility industry regulations and project management tools to ensure successful project execution.
Highest-signal resume keywords
Project ManagementCustomer-Facing ProjectsUtility Industry ExperienceJira, Trello, Asana, Primavera P6PMP or PMI-ACP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData AnalysisProblem ResolutionDocumentationPlanningMarketingExecution
Soft Skills
Strong Oral CommunicationStrong Written CommunicationInterpersonal SkillsLeadership SkillsConsensus Building
Tools & Technologies
JiraTrelloAsanaPrimavera P6SCADA Systems
Certifications & Qualifications
PMPPMI-ACPCertified ScrumMasterKanbanCertified Energy ManagerNERC Certifications
Industry Keywords
Utility IndustryControl Room SystemsNERCFERCUtility Industry RegulationsBest Practices
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Plan and implement projects at customer work sites in the US and abroad
- Coordinate the activities of staff and subcontractors
- Serve as the primary customer contact throughout each project
- Commission projects and resolve specification issues
- Handle correspondence and provide periodic project updates
- Ensure customer satisfaction
- Negotiate and coordinate with staff as appropriate
- Contribute to strategy and policy development
- Ensure delivery within the area of responsibility
- Analyze data to support recommendations
- Act as a resource for less-experienced colleagues
- Lead small projects with moderate risks and resource requirements
- Explain difficult or sensitive information and build consensus
- Travel domestically and internationally up to 30%
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, or Finance
- 3–5 years of experience in project management, with a focus on software development projects
- 3–5 years of experience with project management tools such as Jira, Trello, Asana, or Primavera P6
- Ability to work legally in the United States
- Visa sponsorship is not provided now or in the future
- Proven experience managing customer-facing projects, preferably in the software industry
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to analyze and resolve problems
- Demonstrated ability to lead programs/projects
- Ability to document, plan, market, and execute programs
- Established project management skills
- Experience in the utility industry, particularly with control room systems
- Knowledge of utility industry regulations, standards, and best practices, including NERC and FERC
- Experience with utility industry-specific software, such as SCADA systems
- PMP or PMI-ACP certification preferred
- Certification in software development methodologies, such as Certified ScrumMaster or Kanban, is a plus
- Utility industry certifications, such as Certified Energy Manager or NERC Certifications, highly desirable
Benefits
Comp & perks- Discretionary annual bonus
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Health Coach access
- Employee Assistance Program
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance