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Senior Services Manager 3 – Digital Project Management
GE Vernova. Plan and implement projects at customer work sites in the United States and abroad .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management for software development, with a strong focus on customer satisfaction and effective communication. Possesses specialized knowledge in utility industry regulations and software, ensuring successful project execution and compliance.
Highest-signal resume keywords
Project ManagementCustomer-Facing ProjectsJiraPMP CertificationUtility Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementData AnalysisSoftware Development MethodologiesProblem SolvingDocumentationPlanningExecution
Soft Skills
Communication SkillsInterpersonal SkillsLeadership SkillsConsensus Building
Tools & Technologies
JiraTrelloAsanaPrimavera P6SCADA Systems
Certifications & Qualifications
PMPPMI-ACPCertified ScrumMasterCertified Energy ManagerNERC Certifications
Industry Keywords
Utility IndustryControl Room SystemsNERCFERCBest Practices
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Plan and implement projects at customer work sites in the United States and abroad
- Coordinate the activities of staff and subcontractors
- Serve as the primary customer contact throughout each project
- Commission projects and resolve specification issues
- Handle project correspondence and provide periodic updates
- Ensure customer satisfaction
- Negotiate and coordinate with staff as appropriate
- Develop specialized knowledge and serve as a best-practice and quality resource
- Contribute to strategy and policy development and ensure delivery within the area of responsibility
- Use technical experience and expertise for data analysis to support recommendations
- Make decisions and solve moderately complex operational, product management, manufacturing, technology, or engineering problems
- Act as a resource for less-experienced colleagues
- Lead small projects with moderate risks and resource requirements
- Explain difficult or sensitive information and build consensus
- Travel up to 30% domestically and internationally
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, or Finance
- 3–5 years of experience in project management, with a focus on software development projects
- 3–5 years of experience with project management tools such as Jira, Trello, Asana, or Primavera P6
- Proven experience managing customer-facing projects, preferably in the software industry
- PMP or PMI-ACP certification preferred
- Certification in software development methodologies such as Certified ScrumMaster or Kanban is a plus
- Additional utility-industry certifications such as Certified Energy Manager or NERC Certifications are highly desirable
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to analyze and resolve problems
- Ability to lead programs and projects
- Ability to document, plan, market, and execute programs
- Established project management skills
- Experience in the utility industry, particularly with control room systems
- Knowledge of utility industry regulations, standards, and best practices, such as NERC and FERC
- Experience with utility-industry-specific software, such as SCADA systems
- Legally authorized to work in the United States
- No visa sponsorship available now or in the future
- Successful completion of a drug screen, as applicable
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach access, including a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance