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Senior Services Manager – Digital Project Management
GE Vernova. Plan and implement projects at customer work sites in the United States and abroad .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in project management with a focus on software development, utilizing tools like Jira and Trello. Possesses strong communication and leadership skills, with a solid understanding of utility industry regulations and standards.
Highest-signal resume keywords
Project ManagementCustomer-Facing Project ManagementJiraPMP CertificationUtility Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementSoftware Development Project ManagementData AnalysisProblem ResolutionProgram Execution
Soft Skills
Strong Communication SkillsInterpersonal SkillsLeadership SkillsConsensus BuildingInfluencing Skills
Tools & Technologies
JiraTrelloAsanaPrimavera P6SCADA Systems
Certifications & Qualifications
PMP CertificationPMI-ACP CertificationCertified ScrumMasterKanban CertificationCertified Energy Manager
Industry Keywords
Utility IndustryNERCFERCControl Room SystemsUtility Industry Regulations
Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Plan and implement projects at customer work sites in the United States and abroad
- Coordinate the activities of staff and subcontractors
- Serve as the primary customer contact throughout each project
- Commission projects and resolve specification issues
- Handle correspondence and provide periodic project updates
- Ensure customer satisfaction
- Negotiate and coordinate with staff as appropriate
- Develop specialized knowledge and serve as a best-practice and quality resource
- Contribute to strategy and policy development
- Ensure delivery within the area of responsibility
- Analyze data to support recommendations and operational decisions
- Act as a resource for less experienced colleagues
- Lead small projects with moderate risks and resource requirements
- Explain difficult or sensitive information and build consensus
- Influence others on topics within the field
- Travel domestically and internationally up to 30%
Requirements
What you’ll need- Bachelor Degree in Business, Computer Science, or Finance
- 3–5 years of experience in project management, with a focus on software development projects
- 3–5 years of experience with project management tools such as Jira, Trello, Asana, or Primavera P6
- Must be legally authorized to work in the United States
- Visa sponsorship is not available now or in the future
- Proven experience managing customer-facing projects, preferably in the software industry
- PMP or PMI-ACP certification preferred
- Certification in software development methodologies such as Certified ScrumMaster or Kanban is a plus
- Additional utility-industry certifications such as Certified Energy Manager or NERC Certifications are highly desirable
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Ability to analyze and resolve problems
- Ability to lead programs and projects
- Ability to document, plan, market, and execute programs
- Established project management skills
- Experience in the utility industry, particularly with control room systems
- Knowledge of utility industry regulations, standards, and best practices such as NERC and FERC
- Experience with utility industry-specific software such as SCADA systems
Benefits
Comp & perks- Discretionary annual bonus
- Medical coverage
- Dental coverage
- Vision coverage
- Prescription drug coverage
- Health Coach access
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance