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Senior Technical Application Engineer – Monitoring & Diagnostics
GE Vernova. Guide customers in planning and developing technical solutions for monitoring needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in industrial and utility monitoring and diagnostics, particularly with transformers and circuit breakers, while providing technical solutions and training to customers. Proficient in SCADA protocols and capable of integrating monitoring systems with a focus on cybersecurity and data management.
Highest-signal resume keywords
Bachelor's Degree In Electrical Engineering10+ Years Of Industrial And Utility Monitoring ExperienceExtensive Experience In Substations And Substation EquipmentDeep Experience With SCADA Protocols (Modbus, DNP3, IEC 61850)Experience Using GE Vernova And Other Monitoring Products
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Monitoring And DiagnosticsTransformer And Circuit Breaker SpecificationsSystem IntegrationTechnical Proposal DevelopmentTroubleshootingData Integration SolutionsCybersecurity Needs AssessmentDGA Gas DiagnosticsBushing DiagnosticsPartial Discharge Analysis
Soft Skills
Creative Problem-SolvingProfessional DemeanorCustomer Interaction
Tools & Technologies
GE VernovaMonitoring And Diagnostics ProductsSCADA Systems
Industry Keywords
Electrical EngineeringUtility MonitoringIndustrial CommunicationsCommunication TopologiesCustomer Systems Integration
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Guide customers in planning and developing technical solutions for monitoring needs
- Interpret transformer and circuit breaker specifications, single-line diagrams, customer best practices, system integration needs, and convert them into product specifications
- Coordinate with sales teams on customer calls, presentations, bid meetings, and site walk-throughs
- Develop technical proposals compliant with customer specifications in collaboration with engineering, product managers, and proposal managers
- Customize and present technical papers and presentations at conferences, to customers, and internally in support of sales or service
- Provide competitive intelligence and voice-of-customer feedback to product technology and service teams
- Provide product and application training to customers, sales, TAE, Customer Service, and Field Services teams
- Lead customers in architecting, commissioning, and testing new products, solutions, and pilot projects
- Assist with configuration and troubleshooting of M&D product integration into customer systems across DNP3, Modbus, and IEC 61850
- Analyze monitoring equipment results and recommend actions or settings modifications
- Develop knowledge of complementary Protection and Control, Industrial Communications, Services, and Software product lines
- Track issues from demonstrations, evaluations, testing, and pilot projects through resolution with the Technology team
- Identify training opportunities and own self-development and training of others
- Analyze large customer fleets of monitoring equipment and identify upgrade opportunities for obsolete products
Requirements
What you’ll need- Bachelor’s degree in electrical engineering or technology from an accredited college or university or equivalent experience
- Minimum of 10 years of industrial and utility monitoring and diagnostics of transformers, circuit breakers, related software applications, and communications of monitoring devices to customer systems, including hands-on troubleshooting
- Ability to maintain professional demeanor and interact with all levels of customers, from electricians to C-level
- Must be willing to travel up to 50% of the time
- Demonstrated extensive experience in substations and substation equipment
- Experience using GE Vernova and other brands of Monitoring and Diagnostics products
- Understanding of transformer and circuit breaker failure modes, DGA gas diagnostics, bushing diagnostics, and partial discharge
- Deep experience with SCADA protocols such as Modbus, DNP3, and IEC 61850; knowledge of MQTT is a plus
- Knowledge of communication topologies
- Ability to devise solutions fitting customer data integration and cybersecurity needs
- Strong creative and problem-solving skills
- Legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Vernova, a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance