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Senior Wind Hub Manager
GE Vernova. Build long-term customer relationships and drive optimized operations, fiscal management, and hub safety .
About the role
Key responsibilities & impact- Build long-term customer relationships and drive optimized operations, fiscal management, and hub safety
- Lead the multi-site service hub team, including staffing, coaching, training, corrective action, and succession planning
- Own the safety culture for employees, contracted partners, and customers
- Execute daily Plan of the Day calls and manage dispatch schedules
- Serve as the customer point of contact and meet contractual requirements
- Escalate customer concerns with priority in partnership with the Customer Performance Manager
- Partner with Sales, Commercial Operations, Sourcing, Finance, and HR
- Prioritize turbine performance and return turbines to service to meet or exceed commitments
- Lead multi-site facility operations using creative problem solving and LEAN thinking
- Visit each site weekly and drive safety focus
- Grow customer relationships and support team engagement and development
- Manage wind sites in Ludlow, Winsted, Ipswich, Berlin, Hancock, Mashpee, Roxbury, and Western
- Report to the Service Director
Requirements
What you’ll need- High School Diploma or GED
- Minimum of 5 years relevant experience inclusive of leadership
- Minimum of 3 years experience in a field services or equivalent role in the energy industry
- Ability and willingness to travel within the hub, with possible overnights
- Must maintain a valid driver’s license
- Ability and willingness to enter a military site by passing a background check
- Advanced computer skills using word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
- Wind turbine or energy industry experience
- Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
- Experience with heavy equipment for facility maintenance and working knowledge of crane and rigging requirements
- Comprehensive writing skills to meet contractual reporting obligations
- Strong functional knowledge of Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling wind hub activities, productivity improvements, operational excellence, and outage management
- Strong leadership skills and ability to embrace and adapt to change and influence others
- Excellent interpersonal and leadership skills
- Ability, willingness, and adaptability to take initiative and work without direct supervision
- Ability to work with a wide variety of personnel at all levels inside and outside of the Wind Hub
- Must be legally authorized to work in the United States
- Successful completion of a drug screen, as applicable
Benefits
Comp & perks- Discretionary annual bonus
- Medical, dental, vision, and prescription drug coverage
- Health Coach from GE Vernova, a 24/7 nurse-based resource
- Employee Assistance Program with 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan
- Tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Fidelity resources and financial planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability benefits
- Life insurance
- 12 paid holidays
- Permissive time off
- Relocation assistance