Service Manager III

GE Vernova

. Develop field service outage cost estimates using standards .

Posted 11/3/2026full-timeRemote • CanadaSeniorLead💰 CA$138,200 - CA$188,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management, including planning, execution, and performance monitoring, while ensuring compliance with EHS standards and customer requirements. Proven ability to lead teams, manage budgets, and communicate effectively with stakeholders in the power generation industry.

Highest-signal resume keywords

Project ManagementCustomer ServiceEHS ComplianceTeam LeadershipProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cost EstimationRisk AnalysisProject SchedulingBudget ManagementForecast ReviewContract NegotiationAudit and InspectionRevenue PacingTechnical ReportingEmployee Development

Soft Skills

Interpersonal SkillsCommunication SkillsCustomer InterfacePerformance RecognitionTime Management

Industry Keywords

Power GenerationField ServiceProject ControlsFME PlansService Manager IIGreater Toronto AreaTechnical IndustrySafety ObservationsRoot Cause AnalysisBackground Investigation

About the role

Key responsibilities & impact

Develop field service outage cost estimates using standards
Plan, prepare, and manage projects from beginning to end, including schedules, costs, labor loading, project setup, purchase orders, cost estimates, risk analysis, and mitigation strategies
Own project performance against Fulfillment5 and customer KPI/CTQ targets
Serve as a customer interface and communicate with the Customer Service Manager, CSL, and CPM
Review and verify forecasts to maximize utilization and meet catalog targets
Review subcontracts and negotiate terms and conditions
Communicate daily with Field Service Coordinators, Resource Managers, EHS Managers, and Staff Project Managers to update job status
Lead daily project execution status calls, Day 2 calls, and OEL Day 2 spot check calls
Monitor project progress and costs with the project controls team
Conduct audits and inspections during installation, commissioning, receiving, operation, and maintenance activities
Analyze and report project closeout metrics
Review revenue pacing and billing and approve supplier invoices
Manage purchase order limits, employees without purchase orders, unbilled shipments, accounts receivable, and credit card aging
Lead shift handover review sessions
Implement corrective actions based on Safety Observations, Advanced Communication Notifications, and Root Cause Analyses
Interview candidates and assess qualifications for recruitment and hiring
Reward and recognize strong performance through site compensation/incentive processes
Ensure site EHS standards and compliance with FME plans, customer requirements, and OneGE EHS plans
Lead field employees, including outage managers and construction managers
Run or support end-customer pre- and post-outage meetings
Complete requisitions for tooling and third-party vendor services
Approve technical reports and update documentation
Maintain contact with TFAs assigned to projects
Travel as required and work holidays, weekends, and overtime according to field assignments
Perform other duties supporting the FieldCore vision and organizational values

Requirements

What you’ll need

Bachelor’s degree or equivalent in related field with minimum 5 years project management experience
Minimum of 7 to 10 years applicable experience and demonstrated success/knowledge
Minimum of 5+ years managing and developing employees
Minimum of 5+ years of specialized/industry experience
Experience in power generation or technical industry can be substituted for degree and/or project management experience
English proficiency required
Previous experience as Service Manager II
Located in Greater Toronto Area
Excellent customer service and interpersonal skills
Proficient in project management
Ability to solve complex problems
Excellent communication skills
Ability to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time sensitive deadlines
Legal authorization to work in Canada
Successful completion of a background investigation and heightened security checks as directed by clients

Benefits

Comp & perks

Discretionary annual bonus
Relocation Assistance Provided: No