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Quality Assurance Manager
geekoffice. Fundamentally rethink software quality in an AI-enabled engineering organization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in software quality assurance and engineering, with a strong focus on implementing AI-driven improvements and automated testing strategies. Proven ability to lead QA teams, establish quality standards, and utilize metrics to enhance software quality outcomes.
Highest-signal resume keywords
5+ Years Software Quality Assurance Experience2+ Years Leading QA TeamsExperience with Playwright, Katalon, Cypress, SeleniumStrong Understanding of API TestingHands-On Experience Using AI Tools
ATS Keywords
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Hard Skills
Software Quality AssuranceQuality EngineeringAutomated TestingTest Case CreationDefect TriageRegression TestingQuality MetricsRoot-Cause AnalysisExploratory TestingSoftware Testing Strategies
Soft Skills
Analytical SkillsTroubleshooting SkillsEffective CommunicationCoachingOrganizational Change Management
Tools & Technologies
AI ToolsPlaywrightKatalonCypressSelenium
Industry Keywords
SaaSSoftware Development LifecycleQuality GatesRelease ValidationDefect Origin
Tech Stack
Tools & technologiesCypressSelenium
About the role
Key responsibilities & impact- Fundamentally rethink software quality in an AI-enabled engineering organization
- Own RTA’s quality standards and QA processes
- Be accountable for software quality using clearly defined KPIs
- Challenge assumptions about manual testing, regression testing, test case creation, defect triage, release validation, automation maintenance, and quality gates
- Build systems, standards, and practices that make quality a shared responsibility across Engineering
- Use metrics including escaped defects, repeat defects, defect origin, severity, automation effectiveness, regression cycle time, and time-to-detection
- Apply AI to test design, code analysis, exploratory testing, defect investigation, automation, risk identification, and release confidence
- Influence requirements, architecture, development, observability, deployment, and production behavior
- Improve tooling, automation, feedback loops, and engineering practices
- Build and develop a high-performing QA team through clear expectations, coaching, development, and accountability
- Diagnose current QA limitations and earn the team’s trust during the first 60 days
- Put at least one meaningful AI- or automation-driven improvement into production within the first 60 days
- Move quality upstream into requirements, design, development, and code review
- Reduce customer-reported defects and manual regression hours
- Establish learning loops, root-cause analysis, process changes, quality gates, and release-readiness evidence
- Review escaped defect rate, manual testing hours per release, and recurring defects every trimester
- Collaborate with Engineering and support quality ownership across the organization
- Travel occasionally to RTA HQ in Glendale, Arizona for team meetings and events
Requirements
What you’ll need- 5+ years of software quality assurance or quality engineering experience, preferably within a SaaS organization
- 2+ years leading or managing QA or quality engineering professionals
- Demonstrated track record of materially improving QA processes, teams, automation, or quality outcomes
- Strong experience designing and implementing modern software testing strategies
- Experience building, managing, or significantly improving automated testing programs
- Experience with Playwright, Katalon, Cypress, Selenium, or similar frameworks
- Strong understanding of API testing and modern web application architectures
- Strong understanding of QA throughout the software development lifecycle
- Experience defining and using quality metrics to identify trends and drive improvement
- Strong analytical, troubleshooting, and root-cause analysis skills
- Hands-on experience using AI tools to improve software quality or engineering workflows is strongly preferred
- Ability to challenge existing practices, drive organizational change, and bring people along
- Candidates must be located in the United States
- Ability to sit or stand for extended periods
- Ability to work at a computer for prolonged periods
- Ability to communicate effectively through video, phone, messaging, and other collaboration tools
- Ability to travel up to 10% based on business needs
- Must not require student visa sponsorship; RTA cannot provide sponsorship
- Employment may be contingent upon a successful background check and other pre-employment screenings
Benefits
Comp & perks- 401(k) with 6% Safe Harbor match (100% vested day one)
- Flexible PTO model built on trust and manager-approved time off
- Cigna PPO and HSA medical plan options with company contributions ($780–$1,950 annually)
- Garner Health HRA program: up to $1,000 individual / $2,000 family reimbursement opportunity
- Wellness rewards up to $350 annually
- Virtual care and mental health support resources
- Company-sponsored dental, vision, EAP, life, STD, LTD, legal plan, and identity theft protection options
- Additional employee perks, wellness initiatives, and discount programs
- Fully remote-eligible work
- Meaningful work supporting fleets and people who keep communities running
- Reasonable accommodations for qualified individuals with disabilities