geekoffice

Cloud Engineer

• Own the operational health of RTA’s cloud infrastructure and supporting teams and systems
• Improve reliability, availability, scalability, observability, capacity planning, incident response, database resiliency, security posture, and operational readiness
• Lead Cloud Engineering, Infrastructure, DevOps, Database Engineering, Security Engineering, and IT operations around shared priorities and accountability
• Build and lead a high-performing distributed infrastructure and operations team
• Establish priorities, operating rhythms, accountability, professional growth, and cross-discipline collaboration
• Develop and maintain an AI and automation roadmap focused on business impact, reliability, efficiency, risk, and measurable ROI
• Guide architecture, performance, scalability, availability, monitoring, alerting, and capacity planning of RTA’s AWS environment
• Strengthen CI/CD, infrastructure-as-code, deployment reliability, automation, observability, and engineering operations
• Lead production incident response and improve incident resolution times and post-incident learning
• Maintain infrastructure roadmaps supporting company and product growth
• Guide database performance, resiliency, capacity planning, backups, recovery, tuning, and high availability
• Guide vulnerability management, cloud security hardening, security engineering priorities, compliance initiatives, and incident-response preparedness
• Set strategic direction for endpoint management, identity and access management, networking, internal tooling, and employee technology experience
• Evaluate AI-powered tools, AIOps, intelligent monitoring, predictive analytics, automated remediation, AI-assisted development tools, and automated runbooks
• Provide hands-on technical leadership by troubleshooting AWS configurations, deployment issues, security alerts, observability data, and production incidents
• Lead, coach, develop, and create accountability across a multidisciplinary technical team
• Partner with Engineering, Product, Support, Security, and other teams to incorporate operational considerations early
• Translate technical topics, risks, investments, and tradeoffs into clear business language for senior leadership
• Communicate system health, technical risk, investment priorities, and recommendations to executives
• Travel occasionally to RTA’s Glendale, Arizona headquarters and/or other company or team gatherings

Manager, Infrastructure, Cloud Operations

Brand Ambassador

• Create qualified pipeline from relationships, outbound efforts, field engagement, referrals, and high-potential public-sector fleet accounts
• Generate and qualify demo opportunities through meaningful discovery before handoff to an Account Executive
• Use public-sector fleet networks, trusted relationships, referrals, and warm introductions to open doors
• Understand fleet challenges, current FMIS, openness to change, and realistic timing
• Build professional thought leadership and grow a relevant LinkedIn network
• Bring fleet-community insights back to Marketing, Sales, Product, and leadership
• Develop relationships leading to qualified Fleet360 demos and new pipeline opportunities
• Collaborate with Marketing and Sales to prioritize accounts and create entry points into target organizations
• Use HubSpot to maintain account/contact information, document meetings and outreach, and schedule demos with warm handoffs
• Represent RTA at conferences, trade shows, association events, meetups, shop visits, and other in-person opportunities
• Travel throughout the assigned Central or West territory approximately 50%, including frequent overnight travel
• Host or support meetups, lunch-and-learns, shop tours, and regional networking opportunities
• Leverage association memberships and recommend new opportunities to strengthen relationships and pipeline
• Activate campaigns in the field and ensure positive RTA representation
• Engage with prospects, customers, and peers through LinkedIn comments, direct messages, introductions, and follow-up
• Coordinate with Marketing on messaging, stories, topics, and content
• Recommend podcast topics, blog ideas, campaign angles, and other content based on field conversations
• Develop strong working knowledge of Fleet360 and connect customer challenges to relevant functionality
• Continue supporting deals after qualified opportunities are handed to the AE when helpful, while retaining accountability for qualified pipeline

Fleet Success Ambassador

Events

• Own the strategy, planning, budget, execution, and performance of RTA's event portfolio
• Lead trade shows, conferences, webinars, advisory board meetings, association meetings, customer dinners and entertainment, Roadshows, RTA Connect, and other event experiences
• Fully own RTA Connect from strategy through execution and results
• Coordinate approximately 20-30 trade shows per year
• Attend approximately 10-12 events with booth presence, 3-4 Roadshows, and the annual RTA Connect Conference
• Cultivate memorable experiences for prospects, customers, partners, and others interacting with the RTA brand
• Serve as team lead at each event, ensuring booth setup, brand representation, and team readiness
• Gather leads and speak to RTA's company positioning and product functionality with booth visitors
• Select and coordinate pre-event, onsite, and post-event marketing options within budget
• Own event lead capture and ensure accurate, timely handoff and follow-up
• Track and maintain inventory of event assets and SWAG
• Coordinate personnel, booth, SWAG, vendor, shipping, and other event logistics
• Partner with Marketing and Sales on RTA's Account Based Marketing strategy
• Partner with SDR and Sales teams to meet follow-up SLAs and support event-lead follow-up
• Assess and recommend solutions to gaps in brand or product presentation at events
• Own the strategy and execution of RTA's webinar program
• Set webinar topics, schedules, and strategy with the Marketing team
• Source and prepare speakers and subject matter experts
• Set up and manage Zoom webinar experiences and coordinate practice runs
• Partner with Demand Generation to achieve webinar registration goals
• Host and execute webinars, then hand leads to SDRs for timely follow-up
• Report monthly and quarterly on event and webinar performance, including leads, pipeline, conversion rates, closed-won ARR, return on spend, and ROI
• Elevate RTA's brand presence, generate qualified and influenced pipeline, increase thought leadership, and deliver a successful RTA Connect Conference

Manager, Infrastructure, Cloud Operations

Fleet Success Ambassador

Events Marketing Manager