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About the role
Key responsibilities & impact- Manage parts pricing, margins, costs and stock levels
- Handle dealer enquiries through the Parts Help Desk
- Support ordering processes, communications, delivery timings, IT and financial processes
- Support 3PL partners and internal orders
- Coordinate dealer deliveries and transport bookings
- Manage carriers, returns and missed deliveries
- Maintain inventory and logistics systems and accurate records
- Manage returns, parts failures and minimum order quantities (MOQs)
- Investigate and resolve spare parts, transportation and dealer support issues
- Prioritise urgent requirements and implement corrective actions with the Parts Manager
- Support purchasing, reporting, KPI tracking and special business projects
Requirements
What you’ll need- Minimum of 3 years of experience in automotive spare parts or coordination, preferably within a dealer group, car brand company or distributor
- Bachelor’s degree in Business, Finance, Automotive Technology, Engineering, Customer Service or a related field is desirable but not essential
- Ability to manage dealer pricing from RRP through to net invoice
- Experience monitoring margins and costs against KPIs
- Ability to optimise stock levels and manage inventory
- Ability to handle dealer enquiries and support ordering, communications, delivery timings, IT and financial processes
- Ability to support 3PL partners and internal orders
- Experience coordinating dealer deliveries, transport bookings, carriers, returns and missed deliveries
- Ability to maintain accurate inventory and logistics records and ensure data accuracy between systems and warehouse stock
- Ability to investigate and resolve spare parts, transportation and dealer support issues
- Ability to prioritise urgent requirements and implement corrective actions
- Ability to support purchasing, reporting and KPI tracking
- Ability to work in a fast-paced, highly demanding and multicultural environment
Benefits
Comp & perks- 25 days annual leave + bank holidays
- Company pension scheme
- Geely ECOS scheme
- x6 Life assurance
- Enhanced Maternity and Paternity Pay
- Medicash
- Bike2work scheme