Geely Auto UK

Manager

• Support the growth and ongoing management of Geely Auto UK’s developing dealer and service network
• Prospect and evaluate new or existing dealer partners in line with the ideal network plan, growth strategy, partner requirements, and brand standards
• Coordinate franchise application documentation and submit applications for committee approval
• Lead cross-functional onboarding of new dealers from franchise approval through site launch
• Ensure dealer compliance with brand standards and support implementation of the new Corporate Identity
• Manage franchising activities, including appointments, ownership changes, relocations, and terminations
• Collaborate with Regional Dealer Development Managers and the central Network Development team across the UK
• Maintain reporting on network status, dealer performance, onboarding progress, and site development pipeline
• Conduct regular dealer meetings and report performance against scorecard KPIs
• Set improvement objectives and support dealers in achieving them with other Geely Auto UK functional teams
• Monitor and maintain dealer P&L performance
• Support sales targeting with the Regional Sales Manager

Regional Dealer Development Manager – Scotland, Northern Ireland

• Prospect and evaluate new or existing dealer partners in line with the ideal network plan, company growth strategy, partner requirements, and brand standards
• Coordinate the franchise application process and ensure documentation is accurately completed and submitted for committee approval
• Lead cross-functional onboarding of new dealers from franchise approval through site launch
• Ensure dealer compliance with brand standards and support implementation of the new Corporate Identity
• Manage franchising activities including appointments, ownership changes, relocations, and terminations
• Collaborate with Regional Dealer Development Managers and the central Network Development team across the UK
• Maintain reporting on network status, dealer performance, onboarding progress, and site development pipeline
• Conduct regular dealer meetings and report performance against scorecard KPIs
• Set improvement objectives and support dealers in achieving them with Geely Auto UK functional teams
• Monitor and maintain dealer P&L performance
• Support the sales targeting process with the Regional Sales Manager

Operations

• Own the dealer standards framework, manage audits, monitor non-compliance and oversee Corporate Identity requirements and support payments
• Manage dealer agreements and documentation, maintain the contract register, support new dealer/Authorised Repairer applications and ensure accurate system set-up
• Lead dealer programmes including Customer Satisfaction, Mystery Shopping, Balanced Scorecard, Dealer Composite, DealerWeb/CitNOW, Dealer Portal and dealer incentive programmes
• Lead and develop the central Dealer Operations team, setting priorities, managing workloads and building team capability
• Manage the Dealer Development budget, supplier relationships and contracts, including invoicing, reconciliation and dealer contributions
• Provide accurate reporting and analysis on dealer standards, programme delivery and network performance, supporting leadership and Regional Dealer Development Managers
• Report to the Dealer Development Director
• Provide full responsibility for the Dealer Operations function and team during the 16-month maternity-cover contract

Dealer Operations Manager – Maternity Cover

Sales Operations Manager

• Analyse regional and dealer-level sales data, identify performance gaps and support the development and tracking of sales targets
• Coordinate sales programmes and initiatives, ensuring they are implemented correctly and performance is monitored
• Produce dashboards and reports, providing actionable insights to support sales reviews, forecasting and strategic planning
• Provide field sales teams with accurate performance data and support the preparation of business performance and leadership materials
• Maintain core sales data and ensure information is accurate, consistent and aligned across internal systems
• Coordinate RAV submissions with the DVLA and ensure vehicle data is reported accurately and within regulatory requirements
• Work with Finance to manage payments, dealer incentives and programme funding, including tracking and reconciliation
• Support sales operations audits, monitor compliance with internal policies and regulations, and escalate potential risks

Sales Operations Analyst

General

• Manage parts pricing, margins, costs and stock levels
• Handle dealer enquiries through the Parts Help Desk
• Support ordering processes, communications, delivery timings, IT and financial processes
• Support 3PL partners and internal orders
• Coordinate dealer deliveries and transport bookings
• Manage carriers, returns and missed deliveries
• Maintain inventory and logistics systems and accurate records
• Manage returns, parts failures and minimum order quantities (MOQs)
• Investigate and resolve spare parts, transportation and dealer support issues
• Prioritise urgent requirements and implement corrective actions with the Parts Manager
• Support purchasing, reporting, KPI tracking and special business projects

Parts Specialist

Human Resources

• Provide expert, pragmatic HR advice and guidance to managers and employees across a wide range of people matters
• Support and coach line managers to build capability and confidence in handling people issues effectively
• Lead and manage employee relations cases, including disciplinary, grievance, absence and performance management
• Work closely with the HRBP to ensure consistency and escalate complex or high-risk cases where appropriate
• Support organisational change initiatives, including restructures, TUPE transfers, and consultations
• Contribute to the development, review, and implementation of HR policies and procedures compliant with current employment legislation
• Review people data and analytics to identify trends and recommend continuous improvement
• Monitor sickness absence levels and trigger points, prompting managers to take timely and effective action
• Monitor probation periods and ensure managers complete reviews with new hires
• Collaborate with the HR Shared Service team and HR Business Partners to ensure consistent and efficient HR service delivery
• Maintain accurate and up-to-date employee records, ensuring data integrity and confidentiality
• Promote employee engagement and support initiatives that enhance the overall employee experience
• Act as a role model for company values, promoting a positive, inclusive, and professional working environment
• Support the wider HR team with key priorities and projects

Senior HR Advisor

Supply Chain

• Maintain daily vehicle visibility, including stock, dispatched vehicles, work lines, delivery requests and damage updates
• Coordinate vehicle collections and deliveries with carriers, ports, compounds and third-party logistics providers
• Manage daily stock checks and ensure logistics, stock and reference reports are accurate and up to date
• Prepare and issue daily delivery, dispatch and carrier visibility reports to support allocation and delivery planning
• Monitor and escalate logistics exceptions, delays, risks, vehicle issues and capacity constraints
• Manage customs processes for vehicle importation and bonded storage, including supporting documentation
• Monitor vehicle/customer activity, including PDI, transport and claims status
• Use forecasts, shipping schedules and build information to support transport, compound and handling capacity planning
• Track logistics KPIs, including delivery lead times and on-time delivery performance, and support corrective actions
• Manage communication with dealers, carriers and internal stakeholders, responding to operational queries and supporting issue resolution

Logistics Coordinator

Administration

• Manage the shared logistics mailbox, triage requests and ensure delivery updates and actions are followed through
• Coordinate day-to-day carrier activity, including collections, delivery exceptions, delays, damage and operational queries
• Track and communicate shipment and delivery progress to internal teams, dealerships, carriers and other stakeholders
• Monitor live operational issues, identify risks and escalate exceptions through to resolution
• Manage demo and pool vehicle requests, including availability, approvals and accurate usage records
• Conduct demo, pool vehicle and car park checks, including vehicle condition, keys and availability
• Maintain accurate proof of delivery documentation and carrier records
• Monitor BCA repair status and follow up outstanding responses and actions
• Track payment status and invoice exceptions in GDMS, following up where clarification or action is required
• Prepare daily logistics updates covering key activity, priorities, risks and required actions for management

Regional Dealer Development Manager – Scotland, Northern Ireland

Regional Dealer Development Manager – Scotland, Northern Ireland

Dealer Operations Manager – Maternity Cover

Sales Operations Analyst

Parts Specialist

Senior HR Advisor

Logistics Coordinator

Logistics Administrator