Sales Operations Specialist

Geely Auto UK

. Manage dealer enquiries, prioritise requests and coordinate with internal teams to ensure timely resolution .

Posted 10/22/2026full-timeCoventry • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing dealer inquiries, analyzing performance data, and enhancing operational efficiency within sales operations. Proficient in utilizing CRM, ERP, and GDMS systems to drive improvements and support strategic planning.

Highest-signal resume keywords

Sales Operations ExperienceGDMS Functionality EnhancementData Analysis and ReportingProcess Improvement IdentificationAutomotive Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalyticsPerformance AnalysisOrder ManagementBusiness AnalysisProcess ImprovementHigh-Volume Query HandlingFinancial Processes CoordinationSales ForecastingOperational EfficiencyCompliance Management

Soft Skills

Problem SolvingCross-Functional CoordinationCommunicationPrioritizationAnalytical Thinking

Tools & Technologies

Microsoft ExcelPower BICRM SystemsERP SystemsDMS/GDMS

Industry Keywords

Automotive IndustryDealer OperationsSales PerformanceDealer IncentivesDVLA/RAV Reporting

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Manage dealer enquiries, prioritise requests and coordinate with internal teams to ensure timely resolution
Investigate order problems, identify root causes and track issues through to resolution
Analyse dealer feedback and system usage to identify GDMS improvements
Work with IT to enhance GDMS functionality and user experience
Review dealer-facing processes, identify inefficiencies and recommend improvements
Support DVLA/RAV reporting, dealer payment and incentive queries, reconciliations and wider Sales Operations activities
Provide accurate performance analysis, reporting and data management
Coordinate sales programmes, targets, dealer incentives and financial processes
Provide actionable insights supporting sales performance, forecasting and strategic planning
Work with Sales, Finance, Dealer Development and external partners to ensure data accuracy, operational efficiency and compliance

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Business Operations, Data Analytics, Information Systems, or a related field
Prior experience in sales operations, dealer operations, customer/dealer support, order management, business analysis or a similar operational role
Experience within the automotive industry or working with dealer networks is highly desirable
Experience working with CRM, ERP, DMS/GDMS or other business systems is highly desirable
Experience handling high-volume queries, prioritising issues and coordinating cross-functional resolution is advantageous
Experience identifying process or system improvement opportunities and translating operational feedback into practical requirements is advantageous
Proficiency in Microsoft Excel and standard reporting tools
Power BI experience is beneficial
Training or practical experience in CRM, ERP, GDMS/DMS or similar operational systems is beneficial
A postgraduate qualification is advantageous but not essential

Benefits

Comp & perks

25 days annual leave + bank holidays
Company pension scheme
Geely ECOS scheme
x6 Life assurance
Enhanced Maternity and Paternity Pay
Medicash
Bike2work scheme