Creative Operations Coordinator

GEHA Health

. Oversee marketing projects from intake through delivery, ensuring work moves smoothly and stays on schedule.

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $69,637 - $88,095 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong project management capabilities, overseeing marketing projects from initiation to delivery while ensuring timely stakeholder approvals and effective communication. Proficient in managing multiple projects in a high-volume environment, utilizing project management systems to track progress and maintain accountability.

Highest-signal resume keywords

Project ManagementCreative Team CollaborationOrganizational SkillsEffective CommunicationProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementProofing Review CyclesTask MonitoringDeadline ManagementScope ClarificationResource AllocationOperational Performance Tracking

Soft Skills

Organizational AbilitiesSolution-Focused AttitudeIndependenceCollaboration

Tools & Technologies

WorkfrontDashboards

Industry Keywords

AdvertisingCommunicationsMarketingRegulated EnvironmentPHI/HIPAA Compliance

About the role

Key responsibilities & impact

Oversee marketing projects from intake through delivery, ensuring work moves smoothly and stays on schedule.
Work with Traffic team peers, the Traffic Manager, Growth Strategy Managers, Member Communication Managers, Creative Services, and the Creative Director.
Create and manage proofing review cycles by assigning reviewers and driving timely stakeholder approvals.
Follow up on outstanding approvals.
Monitor task status and deadlines using dashboards and team meetings.
Follow up on late tasks, adjust schedules, and escalate risks as needed.
Maintain documentation of key decisions, schedule changes, and project updates.
Review and validate incoming project requests for completeness, detail, and deadline viability.
Collaborate with requestors to clarify scope, objectives, and requirements.
Convert approved requests into fully scoped projects by adapting templates and workflows.
Assign project personnel and allocate resources based on availability, skills, and deadlines.
Use reports and dashboards to track project status, workload, and operational performance and flag concerns.

Requirements

What you’ll need

Bachelor’s degree in Advertising, Communications, Marketing, or a related field.
3 years of experience working with creative teams; partnering with designers and copywriters to generate high-volume work in a regulated environment.
Strong organizational abilities with the capacity to manage multiple projects, deadlines, and details in a high-volume environment.
Clear and effective communication skills.
Demonstrated problem-solving skills and a positive, solution-focused attitude.
Comfortable taking ownership of projects and maintaining accountability for timely and accurate delivery.
Ability to work independently while knowing when to collaborate.
Proficiency working in project management systems/platforms, like Workfront.
Ability to provide a non-cellular high-speed internet service such as fiber, DSL, or cable modem for a home office.
Minimum internet speed of 30 Mbps download and 5 Mbps upload.
Latency response time lower than 80 ms.
Hotspots, satellite, and wireless internet service are not allowed.
Dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information.
Must reside in an eligible U.S. state; U.S. territories and Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, and Maine are excluded.

Benefits

Comp & perks

Competitive pay/salary ranges
Incentive plan
Health/Vision/Dental benefits effective day one
401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution
Robust employee well-being program
Paid Time Off
Personal Community Enrichment Time
Company-provided Basic Life and AD&D
Company-provided Short-Term & Long-Term Disability
Tuition Assistance Program
Remote and work-from-home flexibility