Auto Damage Trainee

GEICO

. Inspect and assess vehicle damage .

Posted 10/21/2026full-timeBuffalo • New York • United StatesEntry Level💰 $28 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage inspection, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns while adhering to insurance protocols.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer ServiceActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentEstimate WritingNegotiationRental Car ManagementInsurance Contract Review

Soft Skills

Interpersonal SkillsProblem-SolvingEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

High School DiplomaGEDValid Driver's LicenseActive Adjusters License

Industry Keywords

Customer-Facing ExperienceKPIMeasurable GoalsInsuranceBody Shops

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks in a field training center

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
College degree preferred
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, and able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

$1,500 sign-on bonus for licensed candidates
Health and wellness benefits starting Day 1, including medical, dental, vision, and flexible spending accounts
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned