Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/17/2026full-timeNew York City • New York • United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns while maintaining strong relationships with body shops and rental companies.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer ServiceActive Adjusters LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentRepair Cost EstimationInsurance Contract ReviewRental Car ManagementKPI Achievement

Soft Skills

Interpersonal SkillsProblem-Solving SkillsEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

Active Adjusters License

Industry Keywords

Customer-Facing ExperienceHigh-Volume Call Center ExperienceInsurance IndustryNegotiationCustomer Satisfaction

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks at a field training center in NY, TX, or CA

Requirements

What you’ll need

Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
High School Diploma or GED required
College degree preferred
Valid driver’s license meeting company underwriting guidelines required
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Ability to prioritize and multitask across platforms
Availability to work evenings, weekends, and holidays
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

$1,500 sign-on bonus for licensed candidates
Health and wellness benefits starting Day 1, including medical, dental, vision, and flexible spending accounts
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
Mentors and personalized development programs
Certification assistance
GEICO fleet vehicle assigned