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GEICO

Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 10/22/2026full-timeSan Mateo • California • United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns to enhance satisfaction while adhering to industry standards.

Highest-signal resume keywords
Vehicle Damage InspectionRepair Cost EstimationCustomer ServiceActive Adjusters LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Vehicle Damage AssessmentRepair Cost EstimationInsurance Contract ReviewRental Car ManagementNegotiation Skills
Soft Skills
Customer ServiceInterpersonal SkillsProblem-SolvingEmpathyAdaptability
Certifications & Qualifications
Active Adjusters License
Industry Keywords
High-Volume Call Center ExperienceKPI ManagementCustomer SatisfactionDetail-OrientedMultitasking

About the role

Key responsibilities & impact
  • Inspect and assess vehicle damage
  • Estimate vehicle repair costs
  • Negotiate equitable settlements
  • Partner with body shops, rental companies, and parts providers
  • Consult with involved parties
  • Review insurance contracts
  • Inspect vehicles and write estimates
  • Manage rental cars
  • Resolve customer concerns and ensure a positive experience
  • Drive customer satisfaction through meaningful interactions
  • Complete 3 weeks of required hands-on training at the Ashburn, VA facility
  • Complete 2 weeks of field training at a training center in NY, TX, or CA

Requirements

What you’ll need
  • Customer-facing experience preferred
  • Experience in high-volume call centers with KPIs and measurable goals preferred
  • Active Adjusters license preferred; training and exam fees provided
  • High School Diploma or GED required
  • College degree preferred
  • Valid driver’s license meeting company underwriting guidelines required
  • Strong customer service, interpersonal, problem-solving, and empathy skills
  • Adaptable, detail-oriented, and able to prioritize and multitask across platforms
  • Available to work evenings, weekends, and holidays
  • Must work in the San Mateo, CA territory
  • GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks
  • Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
  • Paid Time Off accrued immediately
  • 13 paid holidays annually (8 fixed, 5 floating)
  • 401(k) with up to 6% match, vested immediately
  • GEICO Strive upfront tuition assistance program up to $5,250 annually
  • Licensing and continuing education at no cost
  • Hundreds of eLearning courses
  • Paid trainee program
  • Mentorship and personalized development programs
  • Certification assistance
  • GEICO fleet vehicle assigned
  • Competitive pay and flexibility to support well-being and future