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About the role
Key responsibilities & impact- Inspect and assess vehicle damage
- Estimate vehicle repair costs
- Negotiate equitable settlements
- Partner with body shops, rental companies, and parts providers
- Consult with involved parties and review insurance contracts
- Inspect vehicles and write estimates
- Manage rental cars
- Resolve customer concerns
- Drive customer satisfaction through meaningful interactions
- Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks at a field training center
Requirements
What you’ll need- Customer-facing experience preferred
- Experience in high-volume call centers with KPIs and measurable goals preferred
- Active Adjusters license preferred; training and exam fees provided
- High School Diploma or GED required
- College degree preferred
- Valid driver’s license meeting company underwriting guidelines required
- Strong customer service, interpersonal, problem-solving, and empathy skills
- Adaptable and detail-oriented
- Able to prioritize and multitask across platforms
- Available to work evenings, weekends, and holidays
- Must work in the Las Vegas, NV territory
- GEICO will not sponsor a new applicant for employment authorization
Benefits
Comp & perks- Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
- Paid Time Off accrued immediately
- 13 paid holidays annually, including 8 fixed and 5 floating holidays
- 401(k) with up to 6% match, vested immediately
- GEICO Strive upfront tuition assistance, up to $5,250 annually
- Licensing and continuing education at no cost
- Hundreds of eLearning courses
- Paid trainee program
- GEICO fleet vehicle assigned
- $1,500 sign-on bonus for licensed candidates
- Personalized development programs, mentorship, and certification assistance
- Flexibility to support well-being and future