Auto Damage Trainee, Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/23/2026full-timeRemote • California • United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns while maintaining strong relationships with body shops and rental companies.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer ServiceActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentRepair Cost EstimationNegotiationInsurance Contract ReviewRental Car Management

Soft Skills

Customer ServiceInterpersonal SkillsProblem-SolvingEmpathyAdaptability

Certifications & Qualifications

High School Diploma or GEDValid Driver’s LicenseActive Adjusters License

Industry Keywords

Customer-Facing ExperienceKPI ManagementMultitaskingDetail-OrientedCustomer Satisfaction

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete required hands-on training at the Ashburn, VA facility and field training center

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Available to work evenings, weekends, and holidays
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, and able to prioritize and multitask across platforms
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Paid time off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
Mentorship and personalized development programs
GEICO fleet vehicle assigned
Flexible work arrangements