Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/21/2026full-timeTampa • Florida • United StatesEntry Level💰 $32 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage assessment, cost estimation, and customer service, with a focus on effective negotiation and partnership with service providers. Proficient in managing customer interactions to drive satisfaction and resolve concerns.

Highest-signal resume keywords

Vehicle Damage InspectionCost EstimationCustomer ServiceActive Adjusters LicenseHigh School Diploma or GED

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentCost EstimationInsurance Contract ReviewRental Car ManagementNegotiation Skills

Soft Skills

Customer ServiceInterpersonal SkillsProblem-SolvingEmpathyAdaptability

Certifications & Qualifications

Active Adjusters License

Industry Keywords

High-Volume Call Center ExperienceKPI ManagementCustomer-Facing ExperienceDetail-OrientedMultitasking

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties
Review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility
Complete 2 weeks of field training at a training center in NY, TX, or CA

Requirements

What you’ll need

Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
High School Diploma or GED required; college degree preferred
Valid driver’s license meeting company underwriting guidelines required
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
Must work in the Tampa/Pinellas, FL territory
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

$1,500 sign-on bonus for licensed candidates
Health and wellness benefits starting Day 1, including medical, dental, vision, and flexible spending accounts
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned