Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 10/16/2026full-timeNew Haven • Connecticut • United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns while adhering to insurance contract reviews and negotiations.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer Service SkillsActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentRepair Cost EstimationInsurance Contract ReviewNegotiation SkillsRental Car Management

Soft Skills

Customer ServiceInterpersonal SkillsProblem-SolvingEmpathyAdaptability

Certifications & Qualifications

High School DiplomaGEDValid Driver's LicenseActive Adjusters License

Industry Keywords

Customer-Facing ExperienceKPI ManagementMultitaskingDetail-OrientedHands-On Training

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties
Review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility
Complete 2 weeks in a field training center in NY, TX, or CA

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Available to work evenings, weekends, and holidays
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, able to prioritize and multitask across platforms
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
College degree preferred
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

$1,500 sign-on bonus for licensed candidates
Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Accrue Paid Time Off immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program, up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned
Personalized development programs, mentorship, and certification assistance
Flexibility to support well-being and future