Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/30/2026full-timeDallas • Texas • United StatesEntry Level💰 $31 - $47 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service excellence. Proficient in managing customer interactions and resolving concerns to enhance satisfaction while adhering to industry standards.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer ServiceActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vehicle Damage AssessmentRepair Cost EstimationInsurance Contract ReviewRental Car ManagementNegotiation Skills

Soft Skills

Interpersonal SkillsProblem-Solving SkillsEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

Active Adjusters License

Industry Keywords

Customer-Facing ExperienceHigh-Volume Call CenterKPI ManagementCustomer SatisfactionHands-On Training

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties
Review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns and ensure a positive experience
Drive customer satisfaction through meaningful interactions
Work in the South Dallas, Waxahachie, Midlothian, Mansfield, and South Fort Worth territory
Complete 3 weeks of required hands-on training at GEICO’s Ashburn, VA facility and 2 weeks at a field training center in NY, TX, or CA

Requirements

What you’ll need

Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
High School Diploma or GED required; college degree preferred
Valid driver’s license meeting company underwriting guidelines required
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, and able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

$1,500 sign-on bonus for licensed candidates
Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Accrued paid time off immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program, up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned
Personalized development programs, mentorship, and certification assistance
Flexibility to support well-being and future