Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/21/2026full-timeRemote • California • United StatesEntry Level💰 $32 - $50 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage assessment, repair cost estimation, and customer service, while effectively managing relationships with body shops and rental companies. Proficient in resolving customer concerns and driving satisfaction through meaningful interactions.

Highest-signal resume keywords

Vehicle Damage AssessmentRepair Cost EstimationActive Adjusters LicenseCustomer Service SkillsHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle InspectionEstimate WritingNegotiationKPI ManagementProblem-Solving

Soft Skills

Interpersonal SkillsEmpathyAdaptabilityDetail-OrientedMultitasking

Tools & Technologies

Insurance ContractsRental Car Management

Certifications & Qualifications

High School DiplomaGEDValid Driver’s License

Industry Keywords

Customer-Facing ExperienceEquitable SettlementsBody ShopsParts ProvidersCustomer Satisfaction

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete required hands-on training at the Ashburn, VA training facility and field training center

Requirements

What you’ll need

Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred
High School Diploma or GED required; College degree preferred
Valid driver’s license that meets company underwriting guidelines required
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, and able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1 (medical, dental, vision, flexible spending accounts and more)
Accrue Paid Time Off immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive, upfront tuition assistance program (up to $5,250 annually)
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned
Mentorship and certification assistance
Flexibility to support well-being and future