Auto Damage Trainee – Field

GEICO

. Inspect and assess vehicle damage .

Posted 11/12/2026full-timeRichmond • Virginia • United StatesEntry Level💰 $28 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle damage inspection, repair cost estimation, and customer service, while effectively managing rental car logistics and negotiating settlements. Proficient in collaborating with body shops and insurance providers to enhance customer satisfaction.

Highest-signal resume keywords

Vehicle Damage InspectionRepair Cost EstimationCustomer Service SkillsActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle InspectionCost EstimationNegotiationRental Car ManagementInsurance Contract Review

Soft Skills

Interpersonal SkillsProblem-Solving SkillsEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

High School DiplomaGEDValid Driver's License

Industry Keywords

Customer-Facing ExperienceKPI ManagementMultitaskingField TrainingRichmond VA Territory

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Inspect vehicles and write estimates
Manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Work in the Richmond, VA field territory
Complete required hands-on training at GEICO’s Ashburn, VA facility and field training center

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Available to work evenings, weekends, and holidays
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable, detail-oriented, able to prioritize and multitask across platforms
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred
No employment authorization sponsorship for new applicants

Benefits

Comp & perks

Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
Mentorship
GEICO fleet vehicle assigned
Competitive pay, benefits, and flexibility to support well-being and future
Personalized development programs and certification assistance