Auto Damage Trainee, Field

GEICO

. Inspect and assess vehicle damage .

Posted 9/30/2026full-timeRemote • United StatesEntry Level💰 $28 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and interpersonal skills while effectively managing vehicle damage assessments and repair cost estimates. Capable of negotiating settlements and resolving customer concerns in a high-volume environment.

Highest-signal resume keywords

Customer ServiceVehicle Damage AssessmentNegotiation SkillsActive Adjusters LicenseHigh-Volume Call Center Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair Cost EstimationInsurance Contract ReviewEstimate WritingRental Car Management

Soft Skills

Interpersonal SkillsProblem-Solving SkillsEmpathyAdaptabilityDetail-Oriented

Certifications & Qualifications

High School DiplomaGEDValid Driver's License

Industry Keywords

Customer-Facing ExperienceKPIMeasurable Goals

About the role

Key responsibilities & impact

Inspect and assess vehicle damage
Estimate vehicle repair costs
Negotiate equitable settlements
Partner with body shops, rental companies, and parts providers
Consult with involved parties and review insurance contracts
Write estimates and manage rental cars
Resolve customer concerns
Drive customer satisfaction through meaningful interactions
Complete required hands-on training at GEICO’s Ashburn, VA facility and field training center

Requirements

What you’ll need

High School Diploma or GED required
Valid driver’s license meeting company underwriting guidelines required
Customer-facing experience preferred
Experience in high-volume call centers with KPIs and measurable goals preferred
Active Adjusters license preferred; training and exam fees provided
College degree preferred
Strong customer service, interpersonal, problem-solving, and empathy skills
Adaptable and detail-oriented
Able to prioritize and multitask across platforms
Available to work evenings, weekends, and holidays
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Health and wellness benefits starting Day 1, including medical, dental, vision, flexible spending accounts and more
Paid Time Off accrued immediately
13 paid holidays annually (8 fixed, 5 floating)
401(k) with up to 6% match, vested immediately
GEICO Strive upfront tuition assistance program up to $5,250 annually
Licensing and continuing education at no cost
Hundreds of eLearning courses
Paid trainee program
GEICO fleet vehicle assigned
Mentorship and personalized development programs
Certification assistance
Competitive pay and flexibility