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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Bodily Injury claims handling, including negotiation, compliance with Department of Insurance guidelines, and effective communication with policyholders and legal representatives. Proficient in evaluating claims, determining liability, and authorizing payments within designated authority.
Highest-signal resume keywords
Bodily Injury Claims HandlingActive Adjuster LicenseNegotiating Claims SettlementsCompliance with Department of Insurance GuidelinesMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Claims InvestigationLiability EvaluationFraud DetectionClaims Tools UsagePayment ValuationReserve AdjustmentLitigation Handling
Soft Skills
Outstanding Customer ServiceProfessional CommunicationHighly OrganizedMulti-tasking AbilityGood Judgement
Certifications & Qualifications
Active Adjuster License
Industry Keywords
Automotive Liability ClaimsClaims ProcessInsurance Code ComplianceClaims ManagementClaims Forums Participation
About the role
Key responsibilities & impact- Provide customer service to policyholders and prospective policyholders and guide them through the claims process
- Assure coverage and policy provisions before processing payments
- Investigate claims to determine liability percentage and legal responsibility
- Identify and evaluate fraud indicators and escalate as appropriate
- Use claims tools to evaluate liability and extent of damages
- Evaluate damages and establish appropriate payment values
- Negotiate claims settlements with insureds, claimants, and attorneys from representation through settlement or verdict
- Authorize negotiated payments within designated authority
- Submit authority requests for evaluations exceeding assigned authority
- Ensure compliance requirements are met according to guidelines
- Adjust reserves on new and existing claims
- Participate in claims forums
- Communicate findings to claims management
- Perform other assigned duties
Requirements
What you’ll need- Minimum three (3) years of highly successful Bodily Injury claims handling experience
- Prior private passenger automotive liability claims experience
- Active Adjuster license at time of hire
- Outstanding customer service and professional communication skills, both oral and written
- Understanding and ability to execute and comply with Department of Insurance Guidelines and Requirements as established in the Insurance Code
- Exceptional negotiating skills
- Proficient computer skills with ability to function in all Microsoft Office Programs
- Highly organized
- Ability to multi-task and prioritize successfully in a fast paced, high-volume environment
- Demonstrated ability to exercise good judgement
- Litigation handling experience preferred, but not required
Benefits
Comp & perks- $2,500 sign-on bonus
- Personalized development programs
- Mentorship
- Certification assistance
- Inclusive and collaborative culture
- Competitive pay
- Benefits
- Flexible work arrangements
- GEICO Pledge rewards, career development, culture, and company support