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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in quality assurance processes and compliance with regulatory requirements, alongside strong analytical skills for conducting complex process reviews. Proven ability to communicate effectively and work collaboratively in a team environment while managing multiple tasks.
Highest-signal resume keywords
Quality Assurance Criteria DevelopmentCommercial Auto Claims ExperienceRegulatory ComplianceAnalytical Process ReviewEffective Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceClaims AnalysisRegulatory RequirementsProcess DocumentationAuditingMulti-TaskingTechnical Information ApplicationSolution-Oriented Problem SolvingStakeholder CollaborationClaims Management
Soft Skills
Team CollaborationIndependent WorkEffective Verbal CommunicationEffective Written Communication
Certifications & Qualifications
State Insurance Licenses
Industry Keywords
Commercial Auto LinesCargo ClaimsHazardous Material ClaimsCasualty ClaimsQuality Standards
About the role
Key responsibilities & impact- Develop quality assurance criteria with stakeholders to support the claims process
- Review and monitor quality assurance reviews across all commercial/business auto lines
- Ensure compliance with applicable regulatory requirements, internal policies, and quality standards
- Conduct complex analyses of processes, documentation, and controls
- Support state-requested regulatory quality reviews
- Identify and support effective resolutions in a solution-oriented manner
Requirements
What you’ll need- Must be able to, with or without accommodation, perform essential functions including seeing, hearing, typing, and speaking
- Must attain and maintain the required licenses issued by state insurance departments
- Must be able to work independently and in a team environment
- Must be able to multi-task
- Must be able to learn and apply large amounts of technical and procedural information
- Must be able to communicate effectively verbally and in writing
- 5+ years of commercial auto claims experience with current or recent supervisor or auditing experience
- Exposure across multiple claim types preferred, including cargo, hazardous material, and casualty claims
- GEICO will not sponsor a new applicant for employment authorization for this position
Benefits
Comp & perks- Personalized development programs
- Mentorship
- Certification assistance
- Competitive pay
- Benefits
- Flexibility to support your well-being and future
- Reasonable accommodations for qualified individuals with disabilities