Director, Strategy & Operations

GEICO

. Lead key transformation and operational priorities for the Tech organization .

Posted 10/5/2026full-timeUnited StatesLead💰 $153,750 - $256,250 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading transformation initiatives, managing cross-functional teams, and developing high-performance cultures within the Tech organization. Proficient in change management, strategic execution, and synthesizing operational data to drive informed decision-making.

Highest-signal resume keywords

Change ManagementCross-Functional Team LeadershipHigh-Performance Culture DevelopmentProject ManagementP&C Insurance Industry Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementChange ManagementOperational SupportPerformance Framework DevelopmentOrganizational Operating CadencesStrategic ExecutionData SynthesisTechnology DevelopmentGovernance MechanismsCultural Transformation

Soft Skills

Excellent CommunicationRelationship-BuildingLeadershipMentorshipTeam Development

Certifications & Qualifications

Lean Six SigmaPMPCPMCSPODesign Thinking

Industry Keywords

Tech OrganizationP&C Insurance IndustryOperational PrioritiesStakeholder PartnershipExecutive Assistant Support

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead key transformation and operational priorities for the Tech organization
Manage a team of approximately 13–15 people
Lead teams responsible for cultural transformation, change management, talent resource management, and operational support
Design, build, and improve Tech’s operating rhythms and high-performance culture
Set strategy and drive execution for the Tech return-to-office program
Oversee the centralized Executive Assistant support function
Partner with Business, HR and Recruiting, Finance, Communications, Risk and Compliance, Real Estate, and other stakeholders
Establish the performance framework and advise Tech senior leadership on progress, readiness, risks, decisions, and measurable business outcomes
Establish governance and decision-making mechanisms for key Tech-wide initiatives
Set strategy for Tech-wide culture and engagement initiatives
Set change management strategy for major Tech-wide initiatives
Provide leadership, mentorship, and development opportunities for team members

Requirements

What you’ll need

Bachelor's degree required
At least 10 years of experience in product, project, change management, strategy, or operations roles
At least 5 years of experience leading cross-functional teams and managing complex initiatives
At least 3 years of experience in the P&C Insurance Industry
Strong understanding of project management, technology development, and operating model disciplines
Experience developing and managing organizational operating cadences and high-performance culture programs
Ability to synthesize operational, financial, and performance data into insights that inform strategic decisions
Excellent communication and relationship-building skills
Lean Six Sigma, PMP, CPM, CSPO, Design Thinking, or Leadership and Management certifications preferred
GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Personalized development programs
Mentorship
Certification assistance
Competitive pay
Benefits
Flexibility to support well-being and future
Inclusive and collaborative culture
Reasonable accommodations for qualified individuals with disabilities