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GEICO

Manager, Associate Listening

GEICO

. Lead GEICO's enterprise associate listening strategy, including annual engagement surveys, pulse surveys, lifecycle surveys, and targeted feedback initiatives .

Posted 10/28/2026full-timeChicago • Illinois • United StatesSeniorLead💰 $115,825 - $181,425 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Expertise in leading enterprise associate listening strategies, including survey design and execution, data analysis, and stakeholder engagement. Proven ability to synthesize insights into actionable business recommendations and develop executive-level reporting.

Highest-signal resume keywords
People AnalyticsSurvey ResearchQualtrics EXStakeholder ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Survey DesignData AnalyticsReportingPresentation DevelopmentEngagement SurveysPulse SurveysLifecycle SurveysAction PlanningOrganizational Health AnalysisWorkforce Insights
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsCoachingConsulting Skills
Tools & Technologies
Qualtrics EXDashboard ToolsReporting SoftwareData Visualization ToolsSurvey Platforms
Industry Keywords
Employee ExperienceAssociate ListeningOrganizational DevelopmentHuman ResourcesWorkforce Analytics

About the role

Key responsibilities & impact
  • Lead GEICO's enterprise associate listening strategy, including annual engagement surveys, pulse surveys, lifecycle surveys, and targeted feedback initiatives
  • Establish listening priorities, governance, reporting rhythms, and action-planning processes
  • Evolve listening methodologies to improve data quality, participation, and business impact
  • Partner with senior leaders to identify opportunities for additional listening and workforce insights
  • Analyze associate experience, engagement, retention, and organizational health data
  • Synthesize data from multiple sources into holistic insights and business recommendations
  • Develop executive-level presentations, scorecards, dashboards, and reports
  • Lead complex cross-functional initiatives supporting associate engagement, organizational health, and culture priorities
  • Manage timelines, risks, dependencies, stakeholder communications, and implementation plans
  • Partner with external vendors and technology providers
  • Serve as a trusted advisor to executives, HR leaders, and business stakeholders
  • Present findings and recommendations to senior leadership and executive forums
  • Guide business leaders through survey results, action planning, and performance monitoring
  • Lead, coach, and develop associate listening and people analytics teams
  • Maintain accountability for team performance, work quality, service delivery, and timely achievement of objectives
  • Translate departmental priorities into team goals, operating rhythms, workload plans, and performance expectations
  • Provide technical guidance across survey strategy, survey administration, analytics, reporting, and listening program execution

Requirements

What you’ll need
  • Bachelor's degree in Human Resources, Business, Statistics, Data Analytics, Organizational Development, or a related field
  • 7+ years of experience in people analytics, employee experience, associate listening, workforce analytics, survey research, or a related discipline
  • Demonstrated experience managing professional associates and/or people leaders, with accountability for team performance, operational results, work quality, and timely delivery
  • Experience designing and executing enterprise survey programs
  • Experience with Qualtrics EX or other enterprise survey platforms
  • Strong analytical and problem-solving skills with experience translating data into business recommendations
  • Experience developing executive-level reporting and presentations
  • Demonstrated stakeholder management and consulting skills
  • Exceptional written and verbal communication abilities
  • At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks
  • Personalized development programs
  • Mentorship
  • Certification assistance
  • Competitive pay
  • Benefits
  • Flexibility to support well-being and future
  • Inclusive and collaborative culture