Senior Director, Litigation and Operations Strategy

GEICO

. Set and execute department-wide litigation and operational strategy aligned with cost efficiency, outcome consistency, and risk management .

Posted 10/5/2026full-timeBethesda • Maryland • United StatesSenior💰 $210,000 - $350,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in litigation and legal operations, with a strong focus on compliance, quality assurance, and strategic program management. Proven ability to lead change, drive operational results, and influence stakeholders effectively.

Highest-signal resume keywords

Active Law LicenseLitigation Operations ManagementStrategic Problem-SolvingPeople ManagementCompliance Standards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Litigation StrategyOperational Performance AnalysisCase-Handling Process ImprovementLitigation BudgetingRisk ManagementGovernance FrameworksTalent DevelopmentTechnology OptimizationData AnalysisProgram Management

Soft Skills

Executive PresenceInfluencing StakeholdersAccountabilityTransparencyLeadership

Tools & Technologies

AI-Enabled ToolsLitigation Technology PlatformsQuality Assurance ToolsCompliance ToolsPerformance Metrics Systems

Certifications & Qualifications

CLE Requirements

Industry Keywords

Legal OperationsLitigation GovernanceCost EfficiencyOutcome ConsistencyContinuous Improvement

About the role

Key responsibilities & impact

Set and execute department-wide litigation and operational strategy aligned with cost efficiency, outcome consistency, and risk management
Ensure execution of compliance, quality assurance, and litigation governance frameworks
Analyze litigation and operational performance metrics and translate insights into improvement initiatives
Drive accountability, transparency, and disciplined execution across Staff Counsel leadership
Lead continuous improvement of case-handling processes, workflows, and technology platforms
Oversee case assignment models, litigation budgeting, and efficiency tracking
Ensure litigation operations align with internal controls, compliance standards, and enterprise risk expectations
Own associate experience, engagement, capability-building, training strategy, and curriculum priorities
Drive adoption of standardized processes, tools, and operating practices
Use development and progression data to inform talent decisions and succession planning
Lead adoption and optimization of litigation technology, including AI-enabled tools
Establish governance for technology best practices, usage expectations, and adoption metrics
Govern Staff Counsel organizational communications and meetings, including town halls, management meetings, and leadership communications
Partner with Claims, Legal Operations, Legal Technology, internal stakeholders, outside counsel, and vendors to align strategy, performance, cost discipline, and quality standards
Provide executive-level leadership over litigation operations and oversee the Director, Litigation Oversight & Compliance and the Director, Associate Experience & Development

Requirements

What you’ll need

Active license to practice law in at least one state
Must maintain all CLE requirements
Minimum ten (10) years of experience in litigation, legal operations, strategy, program management, or consulting
Demonstrated people-management and senior-level leadership experience
Strong analytical and strategic problem-solving capabilities
Proven ability to drive operational results and lead change at scale
Executive presence with the ability to influence and align stakeholders at all levels
High ethical standards and demonstrated commitment to transparency and accountability
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

401(k) savings plan vested from day one with a 6% match
Performance and recognition-based incentives
Tuition assistance
Mental healthcare
Fertility and adoption assistance
Remote work opportunities
GEICO Flex program offering remote work for up to four weeks per year
Industry-leading training, certification, career mentorship, and coaching
Employee engagement and recognition programs
Comprehensive Total Rewards program with personalized coverage for employees and families