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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing analytics teams, ensuring high-quality deliverables while fostering a collaborative culture. Proficient in guiding technical development, compliance analytics, and effective communication across diverse stakeholders.
Highest-signal resume keywords
Leadership ExperienceSQL ProficiencyPower BI ExpertiseCloud Data Platforms ExperienceCoaching and Mentoring Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQLPythonData PipelinesETL ProcessesAnalytics DeliveryReporting DevelopmentQuality AssuranceDocumentation StandardsData AnalysisFraud Analytics
Soft Skills
CoachingMentoringCommunicationOrganizational SkillsDecision-Making
Tools & Technologies
Power BISnowflakeGitBusiness Intelligence ToolsVersion-Control Systems
Industry Keywords
Insurance Fraud InvestigationsSpecial Investigations Unit (SIU)Compliance AnalyticsOperational Risk ManagementStakeholder Engagement
Tech Stack
Tools & technologiesCloudETLPythonSQL
About the role
Key responsibilities & impact- Lead, coach, and develop a team of analytics associates
- Manage performance, workload distribution, and career development
- Foster a collaborative, accountable, and high-performing team culture
- Provide guidance to strengthen associates' technical and communication skills
- Oversee end-to-end analytics delivery from intake and prioritization through quality review and completion
- Ensure analytical deliverables meet standards for accuracy, reliability, and business impact
- Guide development of reporting and dashboards, enterprise data analysis, and ad hoc analytical support for investigations
- Review analytical approaches, challenge assumptions, and help resolve complex problems
- Partner with SIU and fraud leadership to align analytics initiatives with investigative priorities and business objectives
- Collaborate with Claims, Compliance, Operations, and Technology teams on system releases, training initiatives, issue resolution, and continuous improvement
- Communicate with leaders and stakeholders across the organization
- Establish and maintain standards for documentation, testing and validation, quality assurance, and responsible data use
- Identify operational, data, and security risks and drive mitigation strategies
- Ensure compliance with company policies and regulatory requirements
Requirements
What you’ll need- Bachelor's degree or an equivalent combination of education and professional experience
- Prior supervisory or people leadership experience required
- Ability to learn and apply complex technical and procedural information
- Ability to work in a fast-paced environment while managing multiple priorities
- Proven success leading analytical or technical teams
- Strong coaching and mentoring capabilities
- Excellent written and verbal communication skills
- Ability to build alignment among diverse stakeholders and constructively resolve conflicts
- Strong organizational and decision-making abilities
- Knowledge of insurance fraud investigations, Special Investigations Unit (SIU) operations, compliance analytics, or a related field
- Experience with SQL
- Experience with cloud data platforms (Snowflake or similar)
- Experience with Power BI or other business intelligence/reporting tools
- Experience with Python or similar programming languages
- Experience with data pipelines and ETL processes
- Experience with Git or other version-control systems
- Ability to review technical work and provide strategic direction without excessive oversight
- Ability to handle sensitive information with discretion
- Strong partnership skills with operations leaders, investigators, and analytics or engineering teams
- Effective telephone and written communication skills
- Leadership experience in SIU, fraud analytics, or insurance claims investigations (preferred)
- Experience leading teams responsible for recurring reporting and ad hoc analytics (preferred)
- Familiarity with structured intake, prioritization, and project tracking processes within a cross-functional organization (preferred)
- Experience supporting production analytics environments, including defect resolution, stakeholder sign-off processes, and solution deployment and rollout (preferred)
Benefits
Comp & perks- Personalized development programs
- Mentorship
- Certification assistance
- Competitive pay
- Benefits
- Flexibility to support your well-being and future
- Reasonable accommodations for qualified individuals with disabilities
- Inclusive and collaborative culture rooted in shared success