Supervisor, Transformation and Change Strategy

GEICO

. Help set the direction of GEICO Marketing's transformation portfolio by assessing momentum, structural barriers, opportunities, options, and recommendations .

Posted 9/18/2026full-timeNew York City • New York • United StatesMid-LevelSenior💰 $91,225 - $157,850 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in change management, marketing operations, and business analytics, with a strong ability to develop strategic recommendations and actionable insights. Proficient in building training programs and tracking capability gaps while utilizing advanced tools for data analysis and visualization.

Highest-signal resume keywords

Change ManagementBusiness AnalyticsMarketing OperationsAdvanced ExcelSurvey Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Change ManagementBusiness AnalyticsMarketing OperationsSurvey DevelopmentData AnalysisCapability TrackingStrategic RecommendationsProgram ManagementMeasurement SystemsSystems Thinking

Soft Skills

Clear WritingInfluencing SkillsCollaborationProblem FramingCommunication

Tools & Technologies

AI ToolsPower BITableauQualtricsMicrosoft Forms

Certifications & Qualifications

ProsciCCMPPMPCAPMAgile

Industry Keywords

Financial ServicesInsuranceSaaSBankingMarketing Principles

Tech Stack

Tools & technologies

PMPTableau

About the role

Key responsibilities & impact

Help set the direction of GEICO Marketing's transformation portfolio by assessing momentum, structural barriers, opportunities, options, and recommendations
Conduct external benchmarking and trend analysis across brand and culture, marketing capabilities, change management, and emerging technologies
Develop analytical insights and strategic recommendations for leadership decisions
Support CMO strategic projects through analysis, narratives, and leadership content
Partner with the Transformation Team on special projects, including Claude skill development
Build the GEICO Academy to train marketers on GEICO marketing principles, priorities, businesses, and brand values
Track capability gaps and establish paths, certifications, and skill tracking
Define how brand strategy is reflected internally in marketer beliefs and behaviors
Establish rituals and practices for sharing inspiration, best practices, trends, and work
Create playbooks, templates, standards, and job aids
Build surveys and readiness diagnostics
Track adoption and behavior metrics, including usage, depth of use, sustained use, and leading indicators
Pull, clean, and analyze tool telemetry, survey responses, and team-level data
Maintain adoption reporting and dashboards for Marketing leadership and CMO-level reviews
Interpret adoption data using pulse checks and listening sessions
Maintain change saturation views across Marketing populations
Run operating rhythms, including agendas, pre-reads, materials, notes, and decision logs
Build status and progress materials for senior audiences
Drive follow-through on leadership and working-session commitments

Requirements

What you’ll need

3–5 years in change management, marketing operations, business analytics, program management, strategy, or consulting
Hands-on ownership of a program, measurement system, or capability build
Experience inside a conversion-driven service business such as financial services, insurance, SaaS, or banking
Knowledge of marketing craft and capability gaps
Ability to build from a blank page and translate brand strategy internally
Ability to frame undefined business problems and develop recommendations adopted by leadership
Systems thinking across a marketing organization
Ability to build actionable surveys and distinguish behavioral adoption metrics from login metrics
Clear, concise writing and ability to create senior-leadership materials
Working use of AI tools such as Claude or Copilot
Bachelor's degree required
Advanced Excel
Working experience with a survey platform such as Qualtrics, Microsoft Forms, or similar
Working experience with a visualization tool such as Power BI, Tableau, or similar
Strong written communication and ability to influence across teams
Formal change management or project management credentials are advantageous, including Prosci, CCMP, PMP, CAPM, or Agile
Experience managing multiple concurrent workstreams, trackers, and stakeholder commitments
At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits

Comp & perks

Personalized development programs
Mentorship
Certification assistance
Inclusive and collaborative culture
Competitive pay
Benefits
Flexibility to support well-being and future
Reasonable accommodations for qualified individuals with disabilities