Senior Associate, Fraud Operations

Gemini

. Enhance and expand fraud detection and mitigation systems across Exchange, Credit Card, Equities, Predictions, Wallet, and the customer lifecycle .

Posted 11/2/2026full-timeUnited StatesSenior💰 $44 - $58 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud detection and mitigation across various financial products, with a strong focus on investigative analysis and operational improvements. Proficient in collaborating with cross-functional teams to enhance fraud models and reporting mechanisms.

Highest-signal resume keywords

Fraud Investigative ExperienceACH Fraud KnowledgeCredit Card Fraud KnowledgeDevice Telemetry Data AnalysisScam Investigation Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Fraud Detection SystemsFraud AnalysisData AnalysisFraud ReportingOperational Improvement

Soft Skills

Strong Communication SkillsDecision-Making in AmbiguityEmpathy and Skepticism

Tools & Technologies

IDV SystemsKYC SystemsTransaction Monitoring SystemsBlockchain Data AnalysisInternet Technologies

Industry Keywords

Fraud TrendsCustomer LifecyclePayment Instrument AbuseAccount TakeoversFinancial Fraud

About the role

Key responsibilities & impact

Enhance and expand fraud detection and mitigation systems across Exchange, Credit Card, Equities, Predictions, Wallet, and the customer lifecycle
Investigate customer accounts for first, second, and third party fraud, including payment instrument abuse, scams, and account takeovers
Collaborate with product, engineering, and data science to shape fraud models and rules
Investigate financial fraud and scams across multiple product lines
Review ACH, debit card, credit card, wallet, device telemetry, and blockchain data
Respond to customers to obtain additional information and make informed decisions
Identify fraud trends and patterns and suggest rule, feature, and policy updates
Analyze customer journeys to identify fraud-control pain points and recommend improvements
Suggest improvements to operational flows
Prepare fraud reports and present material investigations and fraudulent activity to leadership at weekly meetings
Participate in on-call or extended hours during fraud events as needed

Requirements

What you’ll need

BA/BS in finance, economics, accounting, or related fields, or equivalent experience in said field
3-5+ years of direct fraud investigative experience, including in ACH and credit card fraud
2-5+ years of direct scam and account integrity investigative experience
Knowledge of device telemetry data, account integrity systems, and internet technologies, such as VPNs
Strong verbal and written communication skills
Comfortable with making decisions in high ambiguity environments
A healthy balance of empathy and skepticism, and the ability to acknowledge incorrect decisions
Preferred: Regional fraud knowledge, including in the US and Singapore
Preferred: Experience with IDV, KYC, and transaction monitoring systems

Benefits

Comp & perks

Competitive starting pay
A discretionary annual bonus
Long-term incentive in the form of a new hire equity grant
Comprehensive health plans
401K with company matching
Paid Parental Leave
Flexible time off