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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in P&C insurance, driving revenue through effective team leadership and performance management. Capable of analyzing data to inform operational changes and improve sales techniques while fostering a positive and accountable team environment.
Highest-signal resume keywords
P&C Insurance ExpertiseTeam LeadershipData AnalysisCoaching and MentoringPerformance Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Creative Problem-SolvingEmpathyMotivational Skills
Industry Keywords
Insurance ProductsCall Center OperationsSales QuotasOperational ChangesHigh-Growth Tech Startups
About the role
Key responsibilities & impact- Lead a team of insurance agents and support the day-to-day activity of a remote call center
- Drive revenue from prospects interested in various insurance products
- Serve as an agency expert on P&C and ensure high-quality decisions
- Improve internal processes and program-wide results, including selling techniques and customer closing
- Review individual agent performance and sales reports, analyze data, and inform operational changes
- Coach and mentor agents to achieve quotas while fostering accountability and results
- Monitor daily inquiry volume, agent schedules, and adherence
- Adjust staffing and operations to support demand
- Report directly to the Director of Sales
Requirements
What you’ll need- 3+ years of experience in a similar role
- Insurance expertise with the ability to guide and evaluate P&C decisions
- Creative problem-solving ability
- Analytical mindset with the ability to identify data requirements, analyze data, and review reports
- Highly performance-oriented and able to motivate others in a proactive, positive, and firm manner
- Strong sense of empathy for agents and customers
- Ability to work one weekend day per week
- Ability to work at least one closing shift per week, 12 PM–9 PM ET
- Experience with early-stage or high-growth tech startups is a bonus
Benefits
Comp & perks- $20K–$30K commission
- Remote work arrangement
- Two days off to rest and recharge
- Schedule alignment during the interview process
