Operations

• Support the day-to-day operations of Gen's global product design organisation
• Facilitate sprint planning, milestone reviews, retrospectives, and design critiques
• Identify and implement workflow and process improvements, including automation, documentation, and tooling strategies
• Partner with design leads on timelines, milestone plans, and delivery checkpoints
• Own and evolve project-tracking systems such as JIRA and Figma
• Maintain team documentation, briefs, review records, and operational resources
• Structure design handoffs, stakeholder reviews, and team rituals
• Support continuous improvement through feedback loops, retrospective facilitation, and process iteration
• Collaborate with product designers, researchers, design leaders, and cross-functional partners to improve team workflows and outcomes

Design Operations Lead

Software Engineer

• Work with a cross-functional team to plan and develop new features for the MoneyLion mobile app
• Gather business requirements and suggest appropriate technical solutions
• Write unit and UI tests to identify malfunctions
• Support the QA team with testing and debugging
• Troubleshoot and debug issues in the app
• Continuously improve code to optimize feature performance
• Stay up to date with the latest design patterns and share knowledge with the team
• Collaborate with design, product, and engineering teams to ensure a holistic user experience and maintain a solid platform foundation

Mobile Engineer II

Insurance

• Lead a team of insurance agents and support the day-to-day activity of a remote call center
• Drive revenue from prospects interested in various insurance products
• Serve as an agency expert on P&C and ensure high-quality decisions
• Improve internal processes and program-wide results, including selling techniques and customer closing
• Review individual agent performance and sales reports, analyze data, and inform operational changes
• Coach and mentor agents to achieve quotas while fostering accountability and results
• Monitor daily inquiry volume, agent schedules, and adherence
• Adjust staffing and operations to support demand
• Report directly to the Director of Sales

P&C Insurance Sales Team Lead

Growth Marketing

• Own the strategy, roadmap, and business performance of AI decisioning and growth programs
• Identify where AI, automation, experimentation, and personalization can create incremental growth, revenue, customer value, or operating efficiency
• Define objectives, audiences, eligibility and routing logic, frequency controls, guardrails, success metrics, and experimentation and measurement frameworks for AI decisioning systems
• Analyze customer signals, data, models, and systems using AI-powered tools and analytics to uncover opportunities and diagnose performance
• Partner with Product, Lifecycle, Analytics, Data Science, and Data Engineering teams
• Shape the growth technology ecosystem across Hightouch, Iterable, Snowflake, Delphina, and related tools
• Turn growth ideas and recurring business needs into reusable capabilities
• Create dynamic and personalized experiences across lifecycle, in-product, and other digital touchpoints

Principal – Growth Platforms, Decisioning

Product Manager

• Define and communicate a multi-year product vision and roadmap for the Customer Engagement Platform
• Lead, mentor, and grow a team of product managers
• Own the roadmap for licensing and entitlement infrastructure, including platform APIs, entitlement models, and licensing lifecycle management
• Drive the identity backend roadmap, including authentication, account management, and single sign-on
• Lead the strategy for the next-generation customer portal
• Prioritize features driving activation, cross-sell, upsell, and retention
• Partner with Engineering, Design, Finance, Revenue Operations, Legal, Compliance, and Security
• Serve as the primary product contact across eCommerce, payments, billing, and accounts leadership
• Drive AI adoption and data-driven experimentation in product development
• Lead recruitment, mentoring, performance management, and organizational development
• Represent the product function in cross-functional and executive forums

Director, Product Management – Customer Engagement Platform

Graphics Designer

• Create compelling visual assets supporting Gen's global partner ecosystem
• Design visual assets for digital, print, web, email, social media, presentations, paid advertising, and partner marketing campaigns
• Design event materials including booth graphics, signage, presentations, promotional collateral, and other in-person experiences
• Prepare production-ready files for print and digital distribution
• Ensure quality, consistency, and technical accuracy of creative assets
• Collaborate with marketers, copywriters, and stakeholders to translate creative briefs into visual solutions
• Design, build, test, and deploy marketing emails and landing pages using HubSpot and Salesforce Pardot
• Leverage AI-powered creative and productivity tools to accelerate concept development, generate design variations, improve workflows, and enhance creative output
• Stay current on emerging AI technologies, design trends, and best practices
• Identify opportunities to improve team efficiency and creative excellence
• Support Gen's global partner marketing organization

Graphic Designer

Solutions Engineer

• Own outcomes across complex, strategic partner engagements and frontier ICPs
• Set solution narratives and architectural framing for new verticals
• Partner with Forward-Deployed Engineering on complex demand-side requirements
• Standardize scoping and engagement models for repeatable, scalable SE work
• Travel with Sales and Partner Solutions for high-stakes prospect and partner meetings
• Lead discovery and solution design for strategic opportunities
• Architect and demo technically or commercially complex solutions
• Mentor Solutions Engineers and raise technical and consultative standards
• Create and deploy internal and external best-practice documentation
• Drive partner feedback into the Product roadmap
• Align partners, Sales, Partner Solutions, and Product on solution direction
• Represent the SE function with senior stakeholders and at industry conferences
• Identify expansion and de-risking opportunities across the portfolio
• Accelerate adoption of Digital Marketplace Infrastructure for regional and community banks and credit unions

Principal Solutions Engineer

Backend Engineer

• Design and implement large-scale backend software systems creating new partner-facing and internal data-driven APIs
• Drive the technical design and delivery of complex software solutions impacting the organization
• Define and build an internal software platform enabling teams to deliver predictable, high-quality features at scale
• Collaborate with stakeholders and partners to refine architectural constraints and requirements
• Shape the organization’s architectural strategy
• Review code with emphasis on readability and maintainability
• Write API and technical documentation for services and new architecture
• Optimize database schemas for scalable, high-performance backend services
• Contribute to the RFC process by writing technical proposals and providing feedback
• Mentor and guide the technical growth of engineering talent
• Solve difficult technical problems across teams and projects
• Stay current with the software industry

Staff Backend Engineer, Scala

Sales

• Develop and execute comprehensive sales strategies for major strategic partners across telecom, fintech, financial institutions, retail, membership services, OEMs, and other industries
• Lead, coach, and mentor a high-performing team of Business Development Sales Managers
• Build and maintain relationships with procurement leaders, category managers, and senior decision-makers at major partners
• Navigate partner requirements, promotional calendars, and best practices
• Develop and implement data-driven strategies to optimize product placement, pricing, and promotions
• Analyze sales data and trends to identify growth opportunities, refine strategies, and maximize profitability
• Collaborate with marketing, product development, and logistics teams on product launches, marketing campaigns, and product fulfillment
• Monitor evolving trends and consumer preferences and capitalize on emerging opportunities
• Present and negotiate sales proposals to secure new partnerships and favorable terms
• Report directly to the VP of Sales

Senior Sales Director

DevOps Engineer

• Support Gen Digital products and services, including Gen Insurance and Engine by Gen, delivering trusted digital and financial experiences at scale
• Define and lead the platform's reliability, scalability, and operational excellence strategy
• Partner with application, platform, security, and infrastructure teams to build resilient systems and modernize cloud-native architecture
• Shape SRE practices including service reliability frameworks, production readiness, observability, incident management, automation, and capacity planning
• Collaborate with SRE teams on global standards, shared practices, and strategic platform direction
• Define long-term reliability strategy and operational standards across services and teams
• Lead architecture decisions for highly available, fault-tolerant distributed systems on AWS, GCP, Kubernetes, and GKE
• Guide platform architecture, deployment patterns, and infrastructure automation using Terraform and infrastructure-as-code tooling
• Design and implement observability capabilities covering metrics, logging, tracing, alerting, and dashboards
• Lead major incident response and improve escalation, response, and post-incident review processes
• Review RFCs, set engineering guardrails, and provide technical leadership on high-impact initiatives
• Champion resilience engineering, disaster recovery, failover design, capacity forecasting, and business continuity planning
• Partner with security and compliance stakeholders on infrastructure security and operational controls for PCI and SOC 2 environments
• Improve CI/CD systems and software delivery workflows
• Reduce operational toil through automation, self-service platform capabilities, and better engineering abstractions
• Mentor senior engineers and technical leads
• Align with global SRE counterparts to standardize practices and share learnings
• Advise engineering and product leadership on reliability tradeoffs, infrastructure investments, and operational risk

Principal Site Reliability Engineer

• Design, build, operate, and continuously improve highly available and scalable infrastructure for MoneyLion's business-critical applications
• Build and operate cloud infrastructure and Kubernetes platforms
• Develop Infrastructure as Code, CI/CD platforms, GitOps workflows, and developer self-service capabilities
• Partner with engineering teams on reliable and scalable application architectures
• Improve observability through monitoring, alerting, logging, tracing, and automation
• Participate in the SRE on-call rotation and lead responses to critical production incidents
• Perform root cause analysis and drive corrective and preventive improvements
• Reduce operational toil through automation, AI-assisted operations, and workflow improvements
• Lead infrastructure modernization, platform migration, and technology standardization initiatives
• Improve platform resilience through capacity planning, performance engineering, disaster recovery, business continuity, and reliability testing
• Manage and optimize cloud infrastructure usage and costs
• Collaborate with Security and Engineering teams on security, compliance, and operational best practices
• Mentor junior engineers, conduct technical and code reviews, and establish engineering standards

Senior Site Reliability Engineer

Full-stack Engineer

• Design, develop, and optimize full-stack applications for high-traffic payment platforms
• Build secure integrations with global Payment Service Providers using modern protocols and API standards
• Develop responsive frontend experiences and robust backend services
• Create lightweight, documented APIs for client, SDK, and cross-team communication
• Ensure quality of service and security across the stack
• Lead technical design and hands-on full-stack development from database to UI
• Collaborate with Product Managers, Engineering leaders, Architects, engineering teams, and product teams
• Translate business requirements into scalable technical solutions
• Own complex technical designs using Java/J2EE, Spring, Spring Boot, React, Vue.js, or Angular
• Contribute across development, testing, deployment, monitoring, and maintenance
• Drive architecture improvements and modernization
• Integrate with global PSPs to ensure seamless payment flows across regions and providers